Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Machine Learning Engineer

Company: TrueML

Location: USA

Posted Oct 30, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is seeking a Senior Machine Learning Engineer to join its Data and ML Engineering team, where they will work on building a scalable and efficient infrastructure for machine learning models.

Product Manager - Connect Risk and Compliance Experiences

Company: Stripe

Location: USA

Posted Oct 30, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of compliance and the role of the Product Manager in developing tools to ensure regulatory standards are met.

Implementation - Training Specialist

Company: Bluesight

Location: USA

Posted Oct 30, 2024

Bluesight is seeking a passionate Implementation Specialist/Trainer to ensure clients have the best possible experience with their software offerings. The ideal candidate has a high attention to detail, loves to talk to people, and loves to create training scripts and materials.

Staff Program Manager, R&D Strategic Operations

Company: Calendly

Location: USA

Posted Oct 30, 2024

Calendly is looking for a highly experienced Principal Program Manager to lead strategic programs and projects, with a focus on delivering business outcomes and setting operational excellence standards. The role requires strong leadership, communication, and collaboration skills, with experience in managing high-complexity programs and projects.

Account Supervisor

Company: Somnio

Location: USA

Posted Oct 30, 2024

Somnio is a full-service agency that provides a range of services to help clients achieve their goals. They are looking for an Account Supervisor to manage their Fortune 500 clients and drive their marketing objectives. The ideal candidate will have a proven track record of results and be passionate about helping clients succeed.

Lead Copywriter

Company: Resident Home

Location: USA

Posted Oct 30, 2024

Resident is a company that specializes in direct-to-consumer mattress and home furnishings. They have a mission to make inspiring products that people love and to help everyone afford a great night's sleep. They are looking for a Lead Copywriter to join their creative team and work on creating original content for their brands.

Account Executive

Company: Twilio

Location: USA

Posted Oct 30, 2024

Twilio is a company that is shaping the future of communications, offering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is looking for a New Business Account Executive to join their team, responsible for prospecting, solution selling, and closing new business opportunities across their messaging, voice, and email products.

Product Manager

Company: Check

Location: USA

Posted Oct 30, 2024

Check is looking for an entrepreneurial Product Manager to lead the discovery and definition of key components within their system, driving growth for partners and enabling them to better support payroll businesses. The role requires a leader who is excited to dive deep into technology, learn payroll and tax systems, and design scalable infrastructure. The company offers a range of benefits, including stock options, flexible PTO, and parental leave.

Manager of Service Delivery

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Delivery Manager oversees a team of Provisioning Specialists, streamlining processes and working to increase customer satisfaction and reduce order fulfillment waiting time.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work with clients across a wide range of verticals, designing unique campaign strategies and ensuring client campaigns are successful.

Primary Care FNP Practicum - Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 30, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They are seeking part-time online visiting professors to teach in their MSN program. The university provides thorough training to new faculty members and emphasizes the importance of Chamberlain Care, a culture of service excellence and care.

Senior Manager, Content Marketing

Company: Earnest

Location: USA

Posted Oct 30, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help students pay off their debt and achieve their goals. The company values its employees and offers a range of benefits and perks. The Senior Manager Content Marketing position is responsible for developing and implementing a comprehensive content strategy to promote Earnest's mission and values.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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