Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Deputy General Counsel, Product & Privacy

Company: Apollo.io

Location: USA

Posted Oct 29, 2024

The role of Deputy General Counsel at Apolloio involves leading the Legal team and building scalable solutions for continued success. The ideal candidate will have expertise in product counseling, privacy compliance, and cross-functional collaboration.

Collections Specialist

Company: Abbyy

Location: USA

Posted Oct 29, 2024

ABBYY is a company that values diversity, flexibility, and innovation. They offer a range of benefits, including remote work options, paid time off, and a commitment to respect, transparency, and simplicity. The company is looking for a self-driven and competent individual to join their team as a cash collections specialist.

Implementation, Training Specialist

Company: Kitcheck

Location: USA

Posted Oct 30, 2024

Bluesight is seeking a passionate Implementation Specialist/Trainer to ensure clients have the best possible experience with their software offerings. The ideal candidate has a high attention to detail, loves to talk to people, and loves to create training scripts and materials.

Associate Director, Collaboration Services and Operations, Funder Collaborations

Company: ClimateWorks Foundation

Location: USA

Posted Oct 29, 2024

ClimateWorks Foundation is a global organization committed to ending the climate crisis by amplifying the power of philanthropy. They have awarded over $18 billion in grants to more than 850 organizations working to advance climate solutions around the world.

Commercial Account Executive

Company: Grafana Labs

Location: USA

Posted Oct 29, 2024

Grafana Labs is looking for a Commercial Account Executive to prospect and close new business in the Central Region of the US. The ideal candidate has a technical background, experience in infrastructure technology sales, and is able to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Designer

Company: Trunkio

Location: USA

Posted Oct 29, 2024

Trunk is building a platform to empower software engineering teams to create high-quality software quickly. The company is looking for a creative leader to drive its brand identity and marketing efforts.

Support Engineer

Company: Mixpanel

Location: USA

Posted Oct 29, 2024

Mixpanel is an event analytics platform that helps companies understand their customers and make better decisions. The company is looking for a Support Engineer to join their team, who is passionate about helping others succeed and has excellent problem-solving and analytical skills.

Account Manager

Company: Avery Dennison

Location: USA

Posted Oct 29, 2024

Vestcom is a technology-driven company that provides shelf-edge solutions for retailers and CPGs. The company has a strong focus on innovation, integrity, and performance, and is a standalone business unit of Avery Dennison. The Account Manager role is responsible for managing and supporting shopper marketing initiatives, and requires strong communication and analytical skills.

Data Architect

Company: Expel

Location: USA

Posted Oct 30, 2024

Expel is looking for a Data Platform Architect to evolve their architecture and drive innovation. The role involves leading architecture across multiple teams, collaborating with engineers and data scientists, and ensuring data quality and governance.

IT Technical Project Manager

Company: Prominence Advisors

Location: USA

Posted Oct 29, 2024

Prominence is a healthcare technology strategy and implementation firm looking for a Technical Project Manager with extensive project management experience. The company provides IT staffing advisory services and analytics solutions to create robust data ecosystems that support clinical workflows and automate operational processes.

AI Solutions Engineer

Company: Copy.ai

Location: USA

Posted Oct 30, 2024

Copyai is a company that believes AI will usher in a new era of human creativity, thinking, and innovation. They have a platform that makes AI accessible to all users, regardless of technical know-how, and are looking for a technical and creative AI Solutions Engineer to join their team.

Salesforce Enterprise Account Manager

Company: NeuraFlash

Location: USA

Posted Oct 30, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is committed to nurturing positive working relationships and driving success collectively. As an Account Manager, you'll be part of the sales team focused on landing and expanding across top strategic accounts.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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