Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Product Manager - Outcomes

Company: Rula

Location: USA

Posted Oct 23, 2024

The text describes the importance of mental health, the company's mission to provide quality care, and the benefits of working for the company. It also highlights the company's commitment to diversity, equity, and inclusion.

Senior Content Strategist

Company: Mercury

Location: USA

Posted Oct 23, 2024

Mercury is looking for a Content Strategist to help evolve and scale their content programs. The role involves writing, editing, and ideating across channels, working cross-functionally, and managing content programs. The ideal candidate has at least 8 years of marketing experience, impeccable writing and editing skills, and experience with project management and content development.

Mid-Market Account Executive - Segment

Company: Twilio

Location: USA

Posted Oct 23, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a MidMarket Account Executive to join their Segment Sales Team, with a focus on driving opportunities through the entire sales cycle, building upon the growth and adoption of Segment in the MidMarket business segment, and owning the cross-functional team from Pre-Sales through to working with Customer Success.

Product and Marketing Data Analyst

Company: Blueprint Health

Location: USA

Posted Oct 23, 2024

Blueprint is a venture-backed digital health company that aims to improve mental health therapy by leveraging AI, consumer design, and clinical research. The company is seeking a Product and Marketing Analytics Specialist to help shape its product experience and drive marketing insights.

Salesforce Marketing Cloud Specialist

Company: MissionWired

Location: USA

Posted Oct 23, 2024

MissionWired is a company that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They use innovative approaches and technology to achieve their goals, and are committed to diversity and inclusion. The company is seeking a Marketing Cloud Specialist to join their team.

Manager - AI Engineering

Company: Roofstock

Location: USA

Posted Oct 23, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. They are looking for an experienced Engineering Manager to join their team, responsible for leading a team of AI Engineers focused on GenAI infrastructure and applications.

Regional Sales Manager

Company: Palo Alto Networks

Location: USA

Posted Oct 23, 2024

Palo Alto Networks is a company that values innovation, disruption, and cybersecurity. They are looking for sales professionals to join their team and drive revenue growth. The company offers a competitive compensation package, including a base salary, commission, and benefits.

Paralegal/Legal Operations Professional

Company: Discourse

Location: USA

Posted Oct 23, 2024

Discourse is a global company seeking a part-time paralegal to join their legal team. The ideal candidate will provide vital support in legal research, contract management, and compliance. The company offers a flexible schedule, 5 weeks of vacation, and a welcoming workplace.

Senior Production Support Analyst

Company: Arcadia

Location: USA

Posted Oct 23, 2024

Arcadia is a mission-driven company that is transforming the healthcare industry by changing the way patients receive care. The company is looking for a Production Support Analyst to join their team, who will be responsible for providing customer support and troubleshooting issues.

Recruiter

Company: NimbleRx

Location: USA

Posted Oct 23, 2024

NimbleRx is a technology company that aims to improve access to reliable and affordable healthcare. They are looking for a dynamic full-cycle contract recruiter to hire top talent across multiple teams. The company values diversity, inclusion, and belonging, and is committed to putting patients first.

Product Designer

Company: Design Pickle

Location: USA

Posted Oct 23, 2024

Design Pickle is looking for an experienced Product Designer to join their team and help shape the product experience for their customers and global network of creatives. The ideal candidate will have a strong consumer and business product background and can maintain balance in a twosided marketplace ecosystem.

Senior Data Analyst

Company: CRB

Location: USA

Posted Oct 23, 2024

CRB is a company that specializes in innovative life-changing and life-saving solutions for manufacturers in the life sciences and food and beverage industries. They are looking for a data analyst to assist in delivering internal data and business intelligence initiatives.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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