Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

AVP Channel Sales

Company: Bishop Fox

Location: USA

Posted Oct 23, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and services to top companies. They are seeking an AVP of ChannelAlliances to lead their indirect gotomarket strategy and drive revenue across all regions.

IT Quality Assurance Engineer

Company: BeyondTrust

Location: USA

Posted Oct 23, 2024

BeyondTrust is a company that values flexibility, trust, and continual learning, and is looking for IT Quality Assurance Engineers to join their team. The role involves planning and implementing quality assurance procedures, and requires a strong understanding of software development and testing methodologies.

Director - Pharmacovigilance (PV) Clinical Trials Operations

Company: ClinChoice

Location: USA

Posted Oct 23, 2024

ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance. They are looking for a dynamic person to join their in-house team as a Director of Pharmacovigilance PV Clinical Trials Operations on a permanent basis.

Program Manager, Operations

Company: Stellar Health

Location: USA

Posted Oct 23, 2024

Stellar Health is a US-based Healthtech company that helps primary care providers put patient health first. They use a mix of technology, people, and analytics to support providers at the point of care, delivering real-time patient information and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy.

Software Engineer II - Internal Identity & Access Management

Company: Pinterest

Location: USA

Posted Oct 23, 2024

The I2AM team is looking for an experienced software engineer to help build robust tooling for identity and access control. The role requires 3+ years of software development experience, a strong command of Golang, Java, or Python, and experience in building and operating large-scale distributed systems.

Account Manager

Company: Weights & Biases

Location: USA

Posted Oct 23, 2024

Weights amp Biases is a company that provides tools for AI developers. They are a Series C company with $250M in funding and over 200 employees. They are looking for an Account Manager to manage the renewal process of existing customer contracts.

Senior Content Marketing Specialist

Company: Workiva

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Content Marketing Specialist who will create and curate thought leadership content and product-focused marketing materials. The role requires collaboration with subject matter experts and industry principals, and the ability to manage multiple initiatives simultaneously.

Solutions Engineer - Sales

Company: KlearNow.ai

Location: USA

Posted Oct 23, 2024

KlearNowAI is a cutting-edge technology company seeking a Sales Solutions Engineer to demonstrate the value of their products to potential clients. The role involves performing product demos, providing technical expertise, and assisting in scoping client needs.

Senior Paid Marketing Strategist

Company: Typeform

Location: USA

Posted Oct 23, 2024

The job posting is for a Senior Paid Marketing Strategist role at Typeform, where the candidate will develop and execute strategies for paid social channels, manage a six-figure monthly budget, and collaborate with cross-functional teams to drive revenue growth.

Senior Copywriter

Company: Ping Identity

Location: USA

Posted Oct 23, 2024

Ping Identity is a company that values digital freedom, respect, and diversity. They provide a flexible and collaborative work environment and offer competitive benefits and perks. The company is looking for a Senior Copywriter to join their In-House Brand and Creative team.

Sales Operations Program Manager

Company: Apollo

Location: USA

Posted Oct 23, 2024

Apollo is a technology company that supports large GraphQL platforms and is redefining how software is built. They are committed to fostering a work environment where careers can thrive and are looking for a Sales Operations Program Manager to enhance sales performance and revenue growth.

Paid Media Manager

Company: QuinStreet

Location: USA

Posted Oct 23, 2024

The job posting is for a paid digital marketing expert at Cloud Control Media, an innovative marketing agency. The role involves developing and implementing digital media strategies, managing multiple channels, and collaborating with the creative team. The expected salary range is $60,000 to $80,000 annually.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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