Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Experience Representative

Company: Alt

Location: USA

Posted Oct 24, 2024

Alt is a company that aims to revolutionize investing by unlocking the value of alternative assets, such as collectibles. They have raised over $100 million from investors and are looking for a Customer Experience Representative to join their team.

Senior Mobile Engineer, Reliability

Company: GameChanger

Location: USA

Posted Oct 24, 2024

GameChanger is a remote-first tech company that is seeking a Senior Mobile Engineer with a focus on Reliability to join their team. The company believes in the life-changing impact of youth sports and is building a platform to elevate the next generation through youth sports. The role requires experience in developing and optimizing software, designing and implementing observability tools, and mentoring engineers.

PEO Implementation Manager

Company: Deel

Location: USA

Posted Oct 24, 2024

Deel is a company that helps businesses hire anyone anywhere easily. They have a global team and offer a platform to connect companies with talent worldwide. They are seeking a PEO Implementation Manager to join their team.

Senior Data Engineer

Company: J.D. Power

Location: USA

Posted Oct 24, 2024

JD Power is looking for a senior associate in data engineering with good quantitative and analytical skills. The role involves working on projects that go into production and directly impact new and existing products.

Full Stack Engineer

Company: Hoop

Location: USA

Posted Oct 24, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team. The company values creativity, focus, and asynchronous work practices.

General Attorney

Company: Department of Energy - Agency Wide

Location: USA

Posted Oct 24, 2024

The Office of the Assistant General Counsel for Procurement and Financial Assistance is seeking an attorney to provide legal support for contracts, grants, and other matters. The attorney will provide analyses, interpretations, and opinions to assigned DOE offices and represent the DOE in meetings with other agencies and stakeholders.

Senior Product Designer

Company: Lumos

Location: USA

Posted Oct 24, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are hiring a Senior Product Designer to join their team and help shape the future of their product.

Partner Development Manager

Company: Attentive

Location: USA

Posted Oct 24, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through its AI-driven marketing platform. The company is seeking a Strategic Partner Development Manager to work closely with top partners to drive revenue growth and expand its market presence.

Senior Manager, Talent Development & Culture

Company: Turnitin, LLC

Location: USA

Posted Oct 24, 2024

Turnitin is a company that aims to promote honesty, consistency, and fairness in education. They have a diverse community of colleagues and a culture that is woven into every aspect of an employee's journey. The company offers a range of benefits, including flexible working, health care coverage, and tuition reimbursement.

Digital Marketing Manager

Company: Caliwater

Location: USA

Posted Oct 24, 2024

Caliwater is a functional beverage company that offers rapid hydration, low sugar, and sustainable benefits. The company is hiring a Digital Marketing Manager to lead their online marketing efforts and is looking for a candidate with a strong understanding of digital marketing concepts and a proven track record of driving traffic, engagement, and sales.

Go-To-Market Manager

Company: Common Trust

Location: USA

Posted Oct 24, 2024

Common Trust is seeking a seasoned GotoMarket Manager to lead the rapid development and execution of go-to-market strategies and product-market fit experiments. The role involves scaling current offerings, developing new ones, and driving revenue growth through strategic planning, sales enablement, and content management.

Senior Product Manager, Product-led Growth

Company: Keeper Security, Inc.

Location: USA

Posted Oct 24, 2024

Keeper Security is hiring a Senior Product Manager to define and drive their product-led growth strategy. The company is transforming cybersecurity for people and organizations, and is looking for an experienced candidate to take their suite of products to the next level.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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