Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Head of Content & Strategy

Company: SketchDeck

Location: USA

Posted Oct 24, 2024

The job posting is for a Managing Editor position at GrowthX Labs, responsible for leading the growth of the content team, overseeing content production, and developing client-focused content strategies.

Partner

Company: Nava

Location: USA

Posted Oct 23, 2024

Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. They are seeking highly accomplished and motivated Employee Benefits Brokers to join their premier Partner team. The role involves strategic growth, client acquisition, and advisory services. The company offers a range of benefits and fosters a culture of innovation, collaboration, and inclusion.

Senior Specialist, Expense Quality Assurance

Company: TripActions

Location: USA

Posted Oct 24, 2024

The job posting is looking for a QA Senior Specialist to support the Expense Operations team. The role involves executing the Quality Assurance process, identifying coaching opportunities, and presenting QA results. The ideal candidate has a strong bias for action, data-driven mindset, and technical skills.

Senior Manager, Financial Planning & Analysis

Company: Beam

Location: USA

Posted Oct 23, 2024

BeamBeam is a digitally-led employee benefits company that offers dental, vision, life, disability, and supplemental health coverage. They are looking for a Senior Manager of Financial Planning and Analysis (FP&A) to join their team.

Director / Sr. Director of Strategic Communications & Thought Leadership

Company: Simbe Robotics

Location: USA

Posted Oct 24, 2024

The role of Director of Strategic Communications and Thought Leadership at Simbe involves leading external communications, managing analyst relations, and developing thought leadership initiatives. The ideal candidate has exceptional writing skills, a strategic mindset, and experience in driving thought leadership in complex technology-driven industries.

Strategic Account Executive, Enterprise

Company: Xometry

Location: USA

Posted Oct 24, 2024

Xometry is seeking a Strategic Account Executive to prospect, qualify, and generate new business for existing enterprise customers. The ideal candidate is achievement-oriented, fast-paced, and works well in a diverse team.

Program Manager

Company: Working Solutions

Location: USA

Posted Oct 23, 2024

Working Solutions is a leader in ondemand contact center outsourcing, offering enjoyable and challenging careers with a unique and thriving culture. The company is looking for a leader driven for success and career growth to manage all aspects of the Contact Center and own the daily operations of assigned programs.

Staff Site Reliability Engineer

Company: Very Good Security

Location: USA

Posted Oct 23, 2024

VGS is a company that provides payment tokenization solutions to large banks, fintechs, and merchants. They are looking for a Staff Engineer to join their site reliability engineering and cloud operations team. The role involves designing and maintaining scalable infrastructure, leading incident management, and collaborating with cross-functional teams.

AP Specialist

Company: Anthropic

Location: USA

Posted Oct 23, 2024

Anthropic is a company that aims to create reliable, interpretable, and steerable AI systems. They are looking for an Accounts Payable Specialist to join their finance team and are offering competitive compensation and benefits. The company values impact, collaboration, and diversity, and is committed to pay fairness and equity.

Research Analyst

Company: YipitData

Location: USA

Posted Oct 24, 2024

YipitData is a leading market research and analytics firm that provides accurate insights on various industries. They are expanding their research team and hiring a Research Analyst to drive the development of fundamental research for their high-demand subscription-based data products.

Healthcare Customer Care Coordinator

Company: Continuum Global Solutions

Location: USA

Posted Oct 23, 2024

Continuum Global Solutions is hiring Project-Based Customer Service Representatives to work from home. The company is looking for exceptional listeners who can provide outstanding customer service and support. The job requires a passion for learning, a desire to understand customer concerns, and the ability to provide solutions. The company offers a competitive salary, benefits, and opportunities for professional development.

Customer Support Specialist

Company: Affinipay

Location: USA

Posted Oct 23, 2024

AffiniPay is a leading fintech company looking for a professional and highly motivated problem solver to join their Customer Support Team. The company offers competitive compensation packages, including fully covered medical, dental, and vision coverage, and a flexible paid time off policy.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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