Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Member Engagement Specialist

Company: Hiring at N2

Location: USA

Posted Oct 21, 2024

The Member Engagement Specialist role on the Digital Sales team is a full-time opportunity that involves engaging with clients, conducting cold calls, and closing sales deals. The role requires an experienced and successful closer with a get-it-done attitude and a self-starter mentality. The company offers a range of benefits, including full health care, 401k, and paid time off.

Upgrade Technician

Company: Qualia

Location: USA

Posted Oct 21, 2024

Qualia is a leading B2B real estate technology company seeking an Upgrade Technician to install and upgrade their Resware product. The role requires technical expertise and strong customer relationships.

Sr. Manager - Sales Strategy & Ops

Company: HubSpot

Location: USA

Posted Oct 21, 2024

The Senior Manager of Demo Strategy role at HubSpot involves setting and executing a vision for demoing, leading a cross-functional team, and creating a comprehensive demo strategy. The role requires experience in PreSales or Demo Strategy, strong collaboration and influencing skills, and the ability to operate independently.

CQE Manager I-Rehabilitation Services-Physical Therapy

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 21, 2024

American Specialty Health Incorporated is seeking a CQE Rehabilitation Services Manager I to join their Rehabilitation Services department. The position requires a professional degree in Physical Therapy, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Senior Sales Systems & Analytics Manager

Company: Webflow

Location: USA

Posted Oct 21, 2024

Webflow is looking for a Senior Sales Systems and Analytics Manager to help scale Revenue Operations. The company offers a competitive salary, equity ownership, and a range of benefits, including 12 weeks of paid parental leave and flexible PTO.

Senior Staff Product Manager - Search

Company: Mozilla

Location: USA

Posted Oct 21, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Director of Product Marketing

Company: Vivun

Location: USA

Posted Oct 21, 2024

Vivun is seeking a Director of Product Marketing to lead the go-to-market strategy for their AI-driven product suite. The role requires a creative and strategic leader to collaborate with sales, marketing, and product teams to shape messaging, create compelling narratives, and drive product adoption.

Senior Product Manager - Grafana Datasources

Company: Grafana Labs

Location: USA

Posted Oct 21, 2024

Grafana Labs is hiring a Product Manager for their Data Sources product. The role involves developing a vision and strategy for the product, working with engineering teams, and making decisions about pricing and packaging. The company is looking for someone with 4+ years of experience in Product Management, technical background, and experience building technical tools for software engineers.

Product Manager, Machine Learning

Company: Sift

Location: USA

Posted Oct 21, 2024

Sift is looking for a Product Manager to lead their ML and ML Operationalization efforts. The role involves driving fraud risk score accuracy and stability, and working closely with customers to calibrate models to their specific needs.

Pricing Strategy

Company: Vercel

Location: USA

Posted Oct 21, 2024

Vercel is looking for a Pricing Strategy function to improve their pricing model, aligning price to value and reducing complexity for customers. The role requires a deep understanding of pricing for SaaS and infrastructure companies, with a proven track record of leading complex multistakeholder pricing projects.

Deal Operations Specialist

Company: OpenX

Location: USA

Posted Oct 21, 2024

OpenX is a company that focuses on digital media and advertising. They are looking for a Deal Operations Specialist to join their team. The job involves managing deals, data analysis, and campaign optimization. The company values teamwork, customer-centricity, and innovation.

CQE Manager I-Rehab Services-Occupational Therapy

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 21, 2024

American Specialty Health Inc is seeking a CQE Rehabilitation Services Manager I to join their Rehabilitation Services Department. The position requires a professional degree in Occupational Therapy, a current unrestricted license to practice, and a minimum of 5 years of clinical experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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