Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Backend Developer

Company: Affinipay1

Location: USA

Posted Oct 20, 2024

AffiniPay is a leading fintech company that provides professional services payments and practice management software. The company is looking for a Senior Backend Developer to design, develop, and maintain the backend infrastructure for their customer-facing websites and internal marketing operations systems.

Mid-Market Account Executive

Company: Vercel

Location: USA

Posted Oct 21, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales team member to join their team and help drive revenue growth. The role requires a top performer with a history of success in pipeline generation, opportunity management, and closing customers. The company offers a great compensation package, inclusive healthcare, and flexible time off.

MSDRG Auditor

Company: CGI Group, Inc.

Location: USA

Posted Oct 20, 2024

The DRG Validation Auditor is a member of the CGI Healthcare Compliance DRG Validation Team responsible for reviewing medical records to determine the accuracy of coding and reimbursement for clinical services rendered. The Auditor must possess current AHIMA credentials, extensive knowledge of ICD10CMPCS coding, and strong clinical validation skills.

Technical Products Specialist, Conversions

Company: NTT DATA

Location: USA

Posted Oct 20, 2024

NTT Data is hiring a Life and Annuities Technical Products Specialist for a remote position in Lincoln, Nebraska. The job requires at least five years of relevant experience and involves working with clients, products, and business operations.

Cloud Support Engineer

Company: Gurobi Optimization

Location: USA

Posted Oct 20, 2024

Gurobi Optimization is looking for passionate and dedicated individuals to join their team as Cloud Support Engineers. The role involves addressing technical inquiries, providing phone support, and assisting with product installation and troubleshooting. The ideal candidate should have a strong commitment to continuous learning, effective communication skills, and experience with cloud computing platforms.

Sr Product Manager

Company: Zuora

Location: USA

Posted Oct 20, 2024

The job posting is for a Product Manager role at Zuora, a company that helps businesses transition to the Subscription Economy. The role involves owning the end-to-end product lifecycle, working closely with customers, and driving product innovation. The company offers a competitive compensation package, flexible work arrangements, and a commitment to diversity and inclusion.

New Business Developer

Company: Solutions by Text

Location: USA

Posted Oct 20, 2024

The job description is for a New Business Developer to nurture and grow direct sales, with responsibilities including developing a lead to customer cycle, meeting sales targets, and contributing to business development. The company, Solutions by Text, is committed to promoting diversity and inclusion.

Digital Project Manager

Company: Brightspeed

Location: USA

Posted Oct 20, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Digital Project Manager to join their team and oversee the planning, execution, and delivery of digital projects.

Licensed Talk Therapist

Company: Thriveworks

Location: USA

Posted Oct 20, 2024

Thriveworks is a clinician-owned national private practice group seeking licensed clinicians to provide telehealth sessions in Indiana. The company offers competitive compensation, benefits, and opportunities for growth and development.

QA Engineer

Company: Synack

Location: USA

Posted Oct 20, 2024

Synack is a penetration testing as a service platform that helps customers secure their attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. The company is committed to making the world more secure by harnessing a talented and vetted community of security researchers to deliver continuous penetration testing and vulnerability management with actionable results.

Director of Strategic Partnerships

Company: Power Digital Marketing

Location: USA

Posted Oct 21, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and more. They are looking for a Director of Strategic Partnerships to help grow their existing partner relationships and develop new ones.

Information Systems Security Manager

Company: Raft

Location: USA

Posted Oct 20, 2024

Raft is a customer-obsessed non-traditional small business looking for an experienced Information Systems Security Manager to support their customers and join their passionate team of high-impact problem solvers. The company offers a competitive salary, fully covered healthcare, and a range of benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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