Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Engineering Manager

Company: Lattice

Location: USA

Posted Oct 20, 2024

The job posting is for an Engineering Manager position at Lattice, a people success platform. The role involves developing engineers, scaling the team, and collaborating cross-functionally. The company offers a competitive salary range, benefits, and a mission to build cultures where employees and companies thrive.

Senior Machine Learning Applied Scientist (Reinforcement Learning)

Company: OfferFit

Location: USA

Posted Oct 20, 2024

OfferFit is looking for an RL researcher or practitioner to work on improving sample efficiency, test credit assignment, and attribution algorithms. The role involves working closely with the CTO and Engineering team to develop and apply advanced diagnostic tools, conduct research on state-of-the-art RL techniques, and implement better monitoring and observability tooling.

Full Stack Developer

Company: Dynamo Technologies

Location: USA

Posted Oct 20, 2024

The US Forest Service is seeking a Full Stack Developer to work on an Enterprise Land Management System. The job requires experience in software development, web services, and Agile development. The salary range is $125k-$140k.

Software Engineer, Data Analytics

Company: Glydways

Location: USA

Posted Oct 20, 2024

Glydways aims to provide low-cost and ubiquitous access to affordable housing, employment, education, commerce, and care, leading to economic and social prosperity. They develop a system of interconnected transportation networks using standardized autonomous vehicles and a closed roadway, providing a 24/7 on-demand private mobility service.

Customer Success Manager

Company: Veda Data Solutions

Location: USA

Posted Oct 20, 2024

Veda is a company that helps patients get the care they need by untangling complex data management problems. They offer a range of benefits to their employees, including fully paid medical, dental, and vision insurance, and a flexible PTO policy. They are looking for talented professionals who share their values and are committed to making a positive impact in the healthcare industry.

Customer Experience Operations Lead

Company: Immersive Labs

Location: USA

Posted Oct 20, 2024

Immersive Labs is a company that provides a people-centric cyber resilience platform. They are seeking a Customer Experience Operations Lead to join their dynamic team. The ideal candidate will have a background in customer success, a deep understanding of digital customer journeys, and a passion for operational excellence.

Growth Marketing Manager - Bloom

Company: Sword Health

Location: USA

Posted Oct 20, 2024

Sword Health is a company that aims to free people from pain using technology. They have a mission to build a pain-free world and are looking for individuals to help them achieve this goal.

Vice President, Sales Leader - Genesys

Company: TTEC Digital

Location: USA

Posted Oct 20, 2024

TTEC Digital is seeking a Vice President Sales for their Genesys business. The role involves developing and sustaining a winning sales team, driving growth in bookings revenue and margins, and maintaining competitive knowledge and focus.

Software Engineer - Platform Team

Company: Bluesight

Location: USA

Posted Oct 20, 2024

Bluesight is a high-growth healthcare information technology company that creates groundbreaking medication intelligence solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are looking for a Software Engineer to join their platform engineering team to design, build, and maintain a suite of services that are shared across all application engineering teams.

Sr. Product Manager - Agency Integrations

Company: Pinterest

Location: USA

Posted Oct 20, 2024

The job posting is seeking an experienced Product Manager to lead integrations with Agency data and technology platforms. The ideal candidate has a deep understanding of integration technologies and agency operations, and is passionate about the agency ecosystem.

Principal Solutions Architect

Company: Coforma

Location: USA

Posted Oct 20, 2024

Coforma is seeking a Principal Solutions Architect to join their growth team. The role requires a blend of technical expertise, strategic thinking, and strong communication skills to guide product teams and ensure the successful communication of their approach to crafting compelling and innovative digital services solutions.

Partnerships Manager - Channel & Technology

Company: StackAdapt

Location: USA

Posted Oct 20, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Partnerships Manager to lead and grow their Channel and Technology Partnerships. The ideal candidate will have experience in managing reseller referral and technology partners.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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