Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Enterprise Support Specialist - Development

Company: Restaurant365

Location: USA

Posted Oct 20, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. The company is focused on empowering team members and providing top-notch results. The Enterprise Support Specialist Development role is crucial in providing advanced technical support to Enterprise customers.

VP Sales - Commercial

Company: Yubico

Location: USA

Posted Oct 20, 2024

Yubico is a company that specializes in security keys and has a mission to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. Yubico has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health coverage, retirement plan, wellness reimbursement, learning and development opportunities, and time off.

NetSec Engineer III

Company: Rackspace

Location: USA

Posted Oct 20, 2024

The job summary describes a Network Security Engineer role at Rackspace Technology, requiring technical support, troubleshooting, and maintenance of cloud infrastructure. The role involves working with customers, partners, and internal teams to resolve complex issues and provide fanatical experiences.

Senior UX Researcher

Company: G-P

Location: USA

Posted Oct 20, 2024

The company GP is seeking a Senior UX Researcher to help shape understanding of their users' needs and behaviors. The role involves conducting and exploring user research, defining and executing impactful research, and presenting findings to stakeholders.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Oct 20, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Senior Product Manager - Nutrition and Meal Delivery

Company: Futurhealth

Location: USA

Posted Oct 20, 2024

The job posting is for a Senior Product Manager Nutrition and Meals role at FuturHealth. The role involves analyzing market trends, crafting a strategic roadmap, and driving product strategy and execution. The ideal candidate has over 5 years of experience in product development, strong leadership and execution skills, and a proactive attitude.

Project Manager - Global Delivery

Company: Appen

Location: USA

Posted Oct 20, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data. The company is committed to creating an inclusive workplace and is a trusted partner to leaders in technology, automotive, finance, retail, healthcare, and government.

Human Resources Generalist/Recruiter

Company: Source Logistics

Location: USA

Posted Oct 20, 2024

Source Logistics is a company that specializes in customized logistics and supply chain solutions. They cater to various industries and have a mission to help companies expand their presence in the US market. They have a large warehouse space and offer a range of services including warehousing, order processing, and transportation solutions.

Engineering Manager

Company: Bluesight

Location: USA

Posted Oct 20, 2024

Bluesight is a healthcare information technology company that creates medication intelligence solutions to increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are looking for an Engineering Manager to lead a cross-functional team to develop a new drug compliance product.

Platform Manager - Digital Intelligence Platform

Company: Airbnb

Location: USA

Posted Oct 20, 2024

Airbnb is looking for a Platform Manager Digital Intelligence Platform to lead machine learning modeling training and evaluation efforts. The role involves strategizing deploying and scaling AI in areas to transform the CS organization. The ideal candidate will have 8+ years of product management experience and a data-driven mentality.

Senior/Principal Product Manager

Company: Quantum Metric

Location: USA

Posted Oct 20, 2024

Quantum Metric is a company that values diversity, inclusivity, and customer-centricity. They offer a range of benefits and perks, including flexible work environments, professional development opportunities, and a collaborative culture.

Senior Engineering Manager - Operations Hub

Company: HubSpot

Location: USA

Posted Oct 20, 2024

HubSpot is looking for a Senior Engineering Manager to lead their newly established Segmentation group. The ideal candidate has substantial experience leading large engineering teams and is passionate about solving large-scale technical problems.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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