Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Event Marketing Manager

Company: Newfront

Location: USA

Posted Oct 19, 2024

Newfront is building a modern insurance experience, reimagining the way people interact with insurance. They value people, wellness, and a high-performance culture, and are looking for a Senior Event Marketing Manager to bring unique experiences to life.

Senior Publisher Partnerships Manager

Company: Scribd

Location: USA

Posted Oct 19, 2024

Scribd is a company that aims to democratize the exchange of ideas and information. They prioritize collaboration, flexibility, and employee empowerment. The company is seeking an experienced dealmaker to develop their content strategy and build partnerships.

Data Scientist, Research Data Insights

Company: Digital Science

Location: USA

Posted Oct 20, 2024

Digital Science is a pioneering technology company that is advancing the research ecosystem. They are looking for a Data Scientist to join their team and support global customers through the development of new analytic approaches and capabilities.

Sr. Product Designer I - User Setup

Company: HubSpot

Location: USA

Posted Oct 19, 2024

The role of Sr Product Designer at HubSpot offers a collaborative environment where you'll have a seat at the table from Day 1. You'll co-own a significant part of the product and have autonomy to drive its strategy and vision. The company values strong opinions and supports career growth with clear expectations and career paths.

Sr. Software Engineer - Product

Company: AKASA

Location: USA

Posted Oct 19, 2024

AKASA is a company that provides generative AI solutions for the healthcare revenue cycle, with a strong team and a growing customer base. They are committed to building an inclusive workplace and offer a range of benefits to their employees.

Technical Lead II- Operations Hub- AI

Company: HubSpot

Location: USA

Posted Oct 19, 2024

The text describes the Operations Hub group's mission to leverage AI to deliver world-class experiences and value to customers. The team is responsible for data-driven and AI products and platforms. The text also outlines the expectations for a Technical Lead II, including leading a small team, collaborating with other teams, and taking ownership of their team's on-call health and product reliability.

Analytics Engineer

Company: Truebill

Location: USA

Posted Oct 20, 2024

Rocket Money is a company that offers financial services and is looking for an Analytics Engineer to join their team. The role involves working with data to help deliver product features and enable product analytics. The company offers a range of benefits, including competitive pay, unlimited PTO, and a salary range of $130,000 to $150,000.

Staff Security Software Engineer

Company: Lime

Location: USA

Posted Oct 19, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Staff Security Software Engineer to join their Security team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Fraud Operations Manager

Company: Branch

Location: USA

Posted Oct 19, 2024

Branch is a company that aims to empower workers with financial freedom by providing accessible financial services. They value diversity, innovation, and teamwork, and offer a range of benefits to their employees.

Senior Product Design Manager

Company: Renew Home

Location: USA

Posted Oct 20, 2024

Renew Home is looking for a Senior Product Designer Manager to lead their growing Product Design team. The ideal candidate has 3+ years of people management experience, 6+ years of Product Design experience, and a proven track record of collaborating with cross-functional teams to deliver results.

Product Communications Manager

Company: Plaid

Location: USA

Posted Oct 19, 2024

Plaid is looking for a public relations professional to support their product communications initiatives. The ideal candidate is passionate about technology's ability to build a more equitable financial system and has a proven track record of managing successful relationships with the press, partners, customers, and industry influencers.

Product Operations Lead

Company: Clipboard Health

Location: USA

Posted Oct 19, 2024

The role is for a Delivery Lead in the Strategic Ops team, responsible for driving operational services, leveraging analytical and operational skills, and working on cutting-edge projects. The company is a mission-driven, high-growth startup with a focus on innovation and making a real difference in healthcare.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages