Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Product Designer II

Company: HubSpot

Location: USA

Posted Oct 20, 2024

The job posting is for a Sr Product Designer II at HubSpot, where you'll work on the Product Platform Line, focusing on improving the user experience for customers. You'll collaborate with various teams, including product management and engineering, and have autonomy to drive the product's strategy and vision.

Senior Product Manager - Calling Integrations & Platform

Company: HubSpot

Location: USA

Posted Oct 20, 2024

HubSpot is looking for a Senior Product Manager to lead the Calling channel and integrations, empowering customers to close more deals and scale support. The role requires experience in launching products, owning a product vision, and driving alignment across the company.

Modeling and Simulation Scientist

Company: Juul Labs

Location: USA

Posted Oct 20, 2024

Juul Labs is a company that aims to eliminate combustible cigarettes by hiring talented engineers, scientists, and designers. They are looking for a Modeling and Simulation Scientist to work on population health impact modeling and simulation. The role involves working with ambiguous questions, varied data sets, and applying scientific and analytical methods to inform business decisions.

Strategic Account Executive, Growth

Company: Stack Exchange

Location: USA

Posted Oct 20, 2024

Stack Overflow is seeking a talented sales hunter to find and close new business across key Strategic accounts. The ideal candidate has 5+ years of SaaS sales experience, a consultative relationship-driven sales philosophy, and a passion for the Stack Overflow story.

Operations Manager

Company: Flock Safety

Location: USA

Posted Oct 20, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking an Operations Manager to own the acceleration of growth and quality for a designated set of markets.

Senior Director - Product Marketing

Company: Dropbox

Location: USA

Posted Oct 20, 2024

The role description is for a Senior Director of Product Marketing at Dropbox, responsible for defining and authoring the go-to-market strategy for Dropbox's Core portfolio. The role requires leadership experience, ability to influence senior executives, and strong marketing competencies.

Technical Account Team Manager

Company: Cyara

Location: USA

Posted Oct 20, 2024

Cyara is a leading Automated CX Assurance Platform provider that helps brands deliver better CX with less effort, cost, and risk. The company values diversity, equity, and inclusion and has a strong commitment to customer success.

Senior Product Marketing Manager

Company: Automox

Location: USA

Posted Oct 20, 2024

Automox is seeking a product marketing manager to work with customers, sales, product management, and other stakeholders to develop compelling messaging and launch products. The company values a one-team mentality, collaboration, and ownership.

Financial Planning & Analysis Partner

Company: Dropbox

Location: USA

Posted Oct 20, 2024

The job description is for a Financial Planning and Analysis Partner to support the Marketing and Communications teams. The ideal candidate will have a strong background in finance, strong communication skills, and experience working with c-suite executives.

Fractional Data Analyst and Business Intelligence Manager

Company: Jasper

Location: USA

Posted Oct 20, 2024

Jasper Health is a digital coaching and navigation experience that improves the lives of individuals affected by cancer and their caregivers. They are looking for a Fractional Data Analyst and Business Intelligence Manager to support their team.

Senior Product Quality Engineer

Company: Ironcladhq

Location: USA

Posted Oct 20, 2024

Ironclad is a contract lifecycle management platform that helps companies manage contracts efficiently and effectively. The company has received recognition for its innovative approach and has been backed by leading investors. As a Product Quality Engineer, you will work on a cross-functional team to identify business needs and create test plans to deliver a quality product.

Senior DEI Program Manager

Company: Seismic Software

Location: USA

Posted Oct 20, 2024

Seismic is a rapidly growing company that is committed to building an inclusive workplace and is looking for a Senior DEI Program Manager to partner on developing and managing the execution of their DEI strategy.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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