Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Account Manager

Company: Ghost

Location: USA

Posted Oct 19, 2024

Ghost is a private B2B marketplace that helps top global brands expand their distribution. The company is backed by top VC firms and is one of LA's fastest-growing startups. As an Account Manager, you'll build and manage relationships with buyers, helping them maximize the value of the platform.

Product Owner, IVR & Chat

Company: Brightspeed

Location: USA

Posted Oct 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Product Owner IVR amp Chat to lead the development and launch of portfolio products and platforms.

Environmental Planning Project Manager

Company: AECOM

Location: USA

Posted Oct 19, 2024

AECOM is a global infrastructure consulting firm that delivers professional services throughout the project lifecycle. They are seeking an Environmental Planning Project Manager to be based in Fresno, CA. The position involves overseeing project planning, execution, and delivery, and requires a strong understanding of project management principles, scope, schedule, and budget.

Staff Accountant/Bookkeeper

Company: Kaizen CPAs + Advisors

Location: USA

Posted Oct 19, 2024

Kaizen CPAs + Advisors is a family-owned business that provides accounting and financial services to small businesses. They are looking for a Staff Accountant to join their team, who will be responsible for preparing financial statements, managing clients, and providing customer service.

Partner Customer Success Manager

Company: JumpCloud

Location: USA

Posted Oct 19, 2024

The job description is for a Partner Customer Success Manager at JumpCloud, a company that provides a unified open directory platform. The role involves partnering with partners and customers to deliver a world-class experience, overseeing customer onboarding, and identifying expansion opportunities.

Marketing Operations Manager

Company: IntelliShift

Location: USA

Posted Oct 19, 2024

IntelliShift is a rapidly growing B2B SaaS company seeking a Marketing Operations Manager to optimize marketing processes, manage marketing technology, and drive successful campaigns. The company offers competitive compensation, outstanding benefits, and a culture driven by being a good human.

Manager, L1 Triage

Company: Cohere Health

Location: USA

Posted Oct 19, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. The company is looking for a Manager of Client Experience Support to lead the team in delivering exceptional service to clients.

Senior Quality Engineer

Company: Khan Academy

Location: USA

Posted Oct 19, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students around the world. The role of a Senior Quality Engineer at Khan Academy involves ensuring the quality and reliability of the company's web-based products, and collaborating with cross-functional teams to advocate for exceptional user experiences.

Sr Analyst, Corporate Tax

Company: Cresco Labs

Location: USA

Posted Oct 19, 2024

Cresco Labs is a leading cannabis company that aims to normalize and professionalize the industry. They offer a range of products and services, including Sunnyside dispensaries, and are committed to social equity and educational development.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is working to accelerate new science and improve access to care for patients. They are expanding their services to include revenue cycle management and are hiring a team member to manage client accounts and provide expert guidance on mental health billing.

Strategic Partnerships Director

Company: Flipside Crypto

Location: USA

Posted Oct 19, 2024

The text describes Flipside, a company that helps blockchain ecosystems grow through data science and community. It highlights the company's proprietary wallet scoring methodology and its ability to drive meaningful ecosystem awareness and activation. The text also describes the role of the Strategic Partnerships Director, who is responsible for building relationships with potential blockchain customers and designing consultative approaches to solving growth.

Corporate Development Senior Associate

Company: Cruise

Location: USA

Posted Oct 19, 2024

Cruise is a self-driving service that aims to create a culture of inclusivity and diversity. They are committed to building a diverse and equitable environment and are looking for candidates to join their team. The company has received investments from General Motors, Honda, Microsoft, and Walmart, and has a strong focus on innovation and technology.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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