Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Manager - Identity & Governance

Company: Weights & Biases

Location: USA

Posted Oct 19, 2024

The Senior Product Manager Identity amp Governance will define and execute a roadmap for Identity amp Access Management, collaborating with cross-functional teams to improve user experience and security.

Senior Project Manager

Company: Everstream Analytics

Location: USA

Posted Oct 19, 2024

Everstream is looking for a strategic project manager to lead projects supporting customer growth, retention, and loyalty. The ideal candidate has 6+ years of B2B SaaS experience, strong project management skills, and excellent communication and organizational skills.

Data Analyst - Business Intelligence

Company: Privia Health

Location: USA

Posted Oct 19, 2024

The job description is for a Data Analyst Business Intelligence at Privia Health, a technology-driven national physician enablement company. The role involves working with cross-functional teams to deliver data-driven insights to stakeholders, designing and developing reports, and supporting complex operational analyses.

Senior Software Engineer - Booking and Orchestration

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The job posting is for a Booking Orchestration Senior Engineer at Airbnb. The role involves developing and refining major subsystems that power Airbnb bookings, collaborating with other engineers, and mentoring junior engineers. The company is committed to inclusion and diversity, and the role is US Remote Eligible.

Sales Executive Mid-Market and Enterprise

Company: Emburse

Location: USA

Posted Oct 19, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices by automating manual tasks and providing a simple and amazing experience for employees. They have a mission to help make users' lives and businesses better and have over 18,000 customers and 12 million users globally.

Performance Specialist

Company: Taskrabbit

Location: USA

Posted Oct 19, 2024

The Performance Specialist role focuses on improving customer service metrics in a region. The role involves analyzing data, identifying trends, and creating actions to improve performance. The job requires strong analytical and problem-solving skills, as well as coaching and feedback skills.

Senior iOS Software Engineer - Reputation Clients

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The text describes a job opening for a senior iOS engineer on the Reputation Clients team at Airbnb. The team is dedicated to building exceptional customer-facing products that enhance trip quality, user reputation, and listing performance. The job requires 5+ years of experience developing iOS applications at scale, fluency in Swift, SwiftUI, GraphQL, and REST APIs, and a strong product sense.

Risk Data Analyst II

Company: Branch

Location: USA

Posted Oct 19, 2024

Branch is a fintech company that aims to empower workers with financial freedom by providing accessible financial services. They are looking for a motivated Risk Data Analyst II to help manage risk and develop new ways to improve the lives of working Americans.

VP - Enterprise Data

Company: Predactiv

Location: USA

Posted Oct 19, 2024

Predactivs DaaS team is seeking a VP Enterprise Data to drive revenue and help customers realize value by using Predactiv data. The company is a next-generation AI-powered data technology company that enables clients to unlock the full potential of data.

Senior Technical Recruiter

Company: brightwheel

Location: USA

Posted Oct 19, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking a Senior Technical Recruiter to join their growing Talent team. The role involves developing and executing data-driven recruitment strategies, collaborating with business leaders, and building strong diverse pipelines.

Lead Networking and IAM Engineer

Company: Workiva

Location: USA

Posted Oct 19, 2024

The job posting is for a Lead Networking and Identity Access Management IAM Engineer at Workiva. The role involves working with customers to ensure the functional usage of the Workiva platform, leading complex technical escalations, and owning projects and implementation tracks. The job requires strong acumen with SAML and SCIM protocols, experience with networking devices, and knowledge of communication protocols and network diagnostic tools.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is a public benefit corporation that has received funding from top investors and has a team of scientists, technologists, and psychiatrists working together to solve the worldwide mental health crisis.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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