Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Director of Strategic FP&A

Company: Attentive

Location: USA

Posted Oct 17, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through AI-driven marketing. They are seeking a Senior Director of Strategic FPampA to join their team and help shape the future of customer communication.

QA Engineer

Company: Nextdata

Location: USA

Posted Oct 18, 2024

Nextdata is a company that is pioneering a new way for developers to work with data, enabling them to share it responsibly through data product containers. They are seeking a Quality Assurance Engineer to ensure the excellence of their OS across various deployments.

Director of Digital Product Management

Company: Pair Eyewear

Location: USA

Posted Oct 18, 2024

Pair Eyewear is seeking a Director of Digital Product Management to lead and expand their digital product initiatives. The company is focused on bringing personalization to the end-to-end eyecare experience and is looking for a candidate with a proven ability to set a vision and lead strategic initiatives from concept to execution.

UI/UX Designer

Company: MedScout

Location: USA

Posted Oct 18, 2024

MedScout is a company that empowers MedTech commercial teams with data insights and tools to deliver life-changing medical innovations. They are looking for a designer to help them tackle complex design challenges and build impactful tools for their customers.

Senior IT Security Specialist/Manager

Company: Hostaway

Location: USA

Posted Oct 18, 2024

Hostaway is a SaaS startup that is transforming the vacation rental industry. They are seeking a skilled Senior IT Security Specialist to join their team. The role involves protecting digital assets, ensuring security of systems, networks, and data, and responding to security incidents.

Director - Revenue Projects

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Manager - Machine Learning Engagement Management

Company: OfferFit

Location: USA

Posted Oct 18, 2024

The Manager ML Engagement Management is a critical role on our growing Implementation team. The job involves owning all phases of the program execution process, designing and configuring OfferFit use cases, and building relationships with customer stakeholders. The company offers a competitive benefits package, including generous PTO, 100 remote work environment, and opportunities for professional development.

Sales Training Specialist

Company: Noah Medical

Location: USA

Posted Oct 17, 2024

Noah Medical is a company that is building the future of medical robotics, and they are looking for talented and motivated team members to join their team. The company is committed to revolutionizing robotic surgery and is offering a competitive salary and benefits package.

Customer Success Manager - Key Accounts

Company: Panoptyc

Location: USA

Posted Oct 18, 2024

Panoptyc is a company that uses AI and manual review to detect theft at over 15000 markets in the US. They are looking for a Customer Success expert to join their dynamic team and help elevate customer satisfaction and drive growth.

Customer Success Project Manager

Company: Gohighlevel

Location: USA

Posted Oct 17, 2024

HighLevel is a cloud-based marketing and sales platform that empowers businesses to elevate their digital presence and drive growth. The company has a strong company culture and encourages a healthy work-life balance for its employees.

Senior Account Executive

Company: Elevenlabs

Location: USA

Posted Oct 18, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios and are backed by leading tech and AI companies. They are hiring a Senior Account Executive to help them meet their revenue goals.

Personal Lines Bodily Injury Adjuster

Company: Reserv

Location: USA

Posted Oct 18, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Personal Lines Bodily Injury Auto Adjuster to handle and resolve auto insurance claims involving bodily injuries. The role requires a deep understanding of policy coverage, liability assessment, and medical terminology. The company values diversity and believes that diversity in viewpoints and critical thinking drives innovation and success.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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