Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Group Product Manager - Platform Custody & Crypto Funding

Company: Kraken

Location: USA

Posted Oct 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Director of Product Management

Company: Zenput

Location: USA

Posted Oct 19, 2024

Crunchtime is a global software development company that provides solutions to the food industry. They are looking for a Director of Product Management to lead their product development team and manage a product line. The role requires experience in managing technical software products, building and iterating on products with cross-functional teams, and excellent communication and presentation skills.

Senior Cloud Alliance Manager

Company: Teleport

Location: USA

Posted Oct 18, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. They are seeking an experienced Alliance Manager to develop and grow their strategic alliance with Amazon Web Services (AWS) globally.

Senior Data Scientist - Product

Company: Apollo.io

Location: USA

Posted Oct 18, 2024

The job posting is seeking a Senior Data Scientist to help shape product strategy and decision-making through data analysis. The role requires a passion for transforming data into actionable insights and the ability to thrive in a fast-paced environment.

Lead Site Reliability Engineer

Company: AppOmni

Location: USA

Posted Oct 18, 2024

AppOmni is a leader in SaaS Security, helping customers achieve secure productivity with their applications. The company is looking for a Lead Site Reliability Engineer to improve the reliability, scalability, and performance of their platform.

Field Sales Representative

Company: Booksy

Location: USA

Posted Oct 18, 2024

The text describes Booksy, a platform that connects beauty and wellness professionals with customers, and its mission to empower service providers and consumers. It highlights the company's values, benefits, and job opportunities.

Senior Sales Engineer

Company: Snowplow

Location: USA

Posted Oct 18, 2024

Snowplow is seeking a Sales Engineer to work with Account Executives to qualify opportunities and identify use cases across key verticals. The role requires strong technical skills and experience in sales engineering, data modeling, and cloud data warehouses.

Supervisor of BCBA Talent Acquisition

Company: Blue Balloon ABA

Location: USA

Posted Oct 18, 2024

Blue Balloon ABA is hiring a Supervisor of BCBA Talent Acquisition to lead the recruitment of compassionate and mission-driven individuals. The role involves partnering with hiring managers, developing strategies to market talent opportunities, and providing exceptional client service.

Sr. Manager, Sisense Community

Company: Sisense

Location: USA

Posted Oct 18, 2024

The job posting is seeking an experienced Community Leader to join the team in a management role. The role involves building and nurturing vibrant communities across digital and physical spaces, and requires strong communication, organizational, and interpersonal skills.

Medical Affairs Manager

Company: Virta Health

Location: USA

Posted Oct 18, 2024

Virta Health is on a mission to transform type 2 diabetes and weight loss care by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery. The company is recruiting an experienced medical affairs manager to manage its relationships with the scientific community and the marketplace.

Head of Customer Support

Company: brightwheel

Location: USA

Posted Oct 18, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Head of Customer Support and Payment Operations to develop a multi-year strategy to maximize customer retention and lead the full Support team.

Manager, Customer Support

Company: Sift

Location: USA

Posted Oct 18, 2024

The Customer Support team at Sift is dedicated to providing exceptional service to customers, ensuring their success and satisfaction. The team is looking for a Customer Support Manager to lead and mentor a team of support specialists, responsible for managing day-to-day support operations and driving continuous improvement.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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