Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Oracle Financials Cloud Solution Architect

Company: Cognizant

Location: USA

Posted Oct 17, 2024

Cognizant Technology Solutions is looking for an Oracle Financials Cloud Solution Architect to join their team. The role involves driving the sales process by providing deep technical expertise and crafting tailored solutions for clients. The company offers a competitive salary and benefits package.

Principal Researcher, Effectiveness & Outcomes

Company: freedomcare

Location: USA

Posted Oct 17, 2024

FreedomCare is a healthcare company that innovates and revolutionizes home care delivery. They pride themselves on their values and are looking for a Director of Research and OutcomesEpidemiologyHealth to join their team.

Staff UX Designer

Company: Xometry

Location: USA

Posted Oct 17, 2024

Xometry is looking for a Staff UX Designer to join the User Experience team. The company values diversity, equity, inclusion, and belonging, and is committed to providing a positive workplace for all. The job requires a strong advocate for design thinking, with experience designing for web apps in marketplace companies.

Growth Manager

Company: Idiq

Location: USA

Posted Oct 17, 2024

The company IDIQ is looking for talented individuals to join their team. They offer a positive work environment, generous benefits, and opportunities for growth. The job description is for a Growth Manager position, responsible for identifying and executing growth opportunities.

Account Manager

Company: JMAC Lending

Location: USA

Posted Oct 17, 2024

JMAC Lending is a company that has been in business for over 25 years, providing innovative products and exceptional service to its clients. The company is committed to delivering competitive product pricing and has a team of talented professionals who are dedicated to helping their partners grow their business.

Director, Customer Education & Support

Company: Noredink

Location: USA

Posted Oct 17, 2024

NoRedInk is a company that helps students become better writers by providing a deeply engaging and adaptive curriculum. They are looking for a Director of Customer Education and Support to lead the strategic vision execution and continuous improvement of their professional learning and customer support functions.

Global Account Director

Company: Acquia

Location: USA

Posted Oct 17, 2024

Acquia is a company that empowers ambitious brands to create digital customer experiences. They offer a digital experience platform that enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services. The company is looking for a Global Account Director to develop and grow their largest strategic clients.

Strategic Customer Success Manager

Company: Lwolf

Location: USA

Posted Oct 17, 2024

The job description is for a Customer Success group responsible for acting as trusted advisors to customers. The role involves working on various activities such as collaborating on solutions, driving customer adoption, and identifying additional value creation opportunities.

FP&A Manager

Company: Webflow

Location: USA

Posted Oct 17, 2024

Webflow is looking for an experienced FPampA Manager to own the FPampA planning and reporting tool and support critical FPampA processes. The role requires strong understanding of accounting fundamentals and FPampA concepts, experience with data statistical tools and spreadsheets, and excellent communication skills.

Senior Construction Engineer, Energy Development

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leading producer of clean carbon-free energy, focused on accelerating the transition to a carbon-free future. The company offers a wide range of benefits and rewards, including competitive salaries, commission program, and comprehensive medical and dental benefits. The Sr Development Engineer position is responsible for identifying and developing large-scale energy services and energy asset projects for various customers.

Sr. Full Stack Engineer

Company: Authentica Solutions

Location: USA

Posted Oct 17, 2024

Authentica Solutions is a leading EdTech organization that aims to reimagine the education sector by providing innovative solutions. They are seeking a skilled Data Engineer to play a pivotal role in advancing their Education Intelligence Platform.

Oracle EPM Architect

Company: Cognizant

Location: USA

Posted Oct 17, 2024

Cognizant Technology Solutions is looking for an Oracle EPM Architect to join their team. The role involves designing, developing, and implementing Oracle EPM solutions for clients. The company offers a competitive salary, benefits, and opportunities for growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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