Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Principal Sales Engineer

Company: Datadog

Location: USA

Posted Oct 17, 2024

Datadog is looking for a Principal Sales Engineer to join their growing team. The role involves providing technical expertise, understanding customer needs, and demonstrating the value of their platform. The company values its office culture, relationships, and collaboration, and offers a range of benefits and growth opportunities.

Construction Business Development Manager

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leader in carbon-free energy production, offering a range of clean energy solutions to help reduce carbon footprint and achieve sustainability goals. The company provides a workplace that ensures mutual respect and offers a wide range of benefits to its employees.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Oct 17, 2024

HubSpot is looking for a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities, managing a pipeline of prospects, and partnering with marketing and technology departments. The company offers a competitive cash compensation range of $140,000 to $160,000 annually, as well as benefits and perks.

Senior Product Manager, Payments

Company: Mercury

Location: USA

Posted Oct 17, 2024

The text describes a job opening for a product manager at Mercury, a financial technology company. The role involves building scalable and reliable payment systems, prioritizing areas of product investment, and creating a smooth and reliable sending money experience. The company offers a competitive total rewards package, including base salary, equity, stock options, and benefits.

US Customer Success Manager

Company: Incisiongroupbv

Location: USA

Posted Oct 17, 2024

Incision is a company that provides a platform for surgical training and team performance. They are looking for a Customer Success Manager to support and manage their Academy customers. The role involves maintaining a clear overview of customers, implementing their product, and managing customer engagement and satisfaction.

Principal Tech Sales Manager

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leading clean energy company that provides energy and services to transform the future. They offer a wide range of benefits and rewards to their employees, and are committed to advancing diversity, equity, and inclusion.

Insurance Claims Associate

Company: Lendbuzz

Location: USA

Posted Oct 17, 2024

Lendbuzz is a company that believes in financial opportunity for everyone. They develop innovative technologies to provide better access to credit for underserved borrowers. The company values diversity, compassion, simplicity, honesty, and transparency. They are looking for an Insurance Claims Associate to work towards maximizing financial recoveries for Lendbuzz.

Corporate Counsel and Legal Quality Assurance

Company: Mangolanguage

Location: USA

Posted Oct 17, 2024

Mango Languages is a company that aims to empower deeper human connections through language. They are looking for a senior legal professional to join their team and help with contract negotiation, risk mitigation, and growth.

Senior Incident Response Analyst

Company: Coalition, Inc.

Location: USA

Posted Oct 17, 2024

The job description is for a Digital Forensics Incident Response (DFIR) consultant. The role involves conducting IR investigations, fulfilling client requests, and providing strategic recommendations. The job requires strong technical skills, excellent problem-solving abilities, and excellent communication skills.

Junior Android Engineer

Company: Fieldwire

Location: USA

Posted Oct 17, 2024

Fieldwire is a construction field management software that is looking for an Android Software Engineer to join their team. The company is obsessed with improving the way teams work together and is building a Field Management Platform dedicated to construction teams. The job requires experience with Android development, Kotlin, and a strong understanding of algorithms and data structures.

Director, Business Intelligence

Company: National Funding

Location: USA

Posted Oct 17, 2024

National Funding is seeking a Director of Business Intelligence to develop and execute a comprehensive business intelligence strategy. The ideal candidate has a strong background in enterprise analytics and reporting, with experience in building data infrastructure. The company offers a positive energetic passionate business casual environment with management committed to employee success.

Senior Product Designer - Marketplace Efficiencies

Company: Palmstreet

Location: USA

Posted Oct 17, 2024

Palmstreetapp is a live buying and selling platform for exotic plants, handicrafts, and more. They are looking for a Sr Product Designer to empower sellers' business growth through their web-based business portal and consumer-facing mobile app.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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