Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Analyst

Company: brightwheel

Location: USA

Posted Oct 17, 2024

Brightwheel is a technology brand in early education, seeking a Senior Data Analyst to join the Analytics team. The company aims to enable high-quality early education for every child by giving teachers more time with students and supporting small businesses. The ideal candidate has strong analytical skills, technical knowledge, and excellent communication skills.

Bilingual Customer Support Engineer

Company: FireMon

Location: USA

Posted Oct 17, 2024

FireMon is a company that provides network security solutions and is looking for a Customer Support Engineer to join their team. The role involves providing best-in-class customer service and support, troubleshooting technical issues, and working with customers to resolve their problems.

HR Business Partner

Company: 1Password

Location: USA

Posted Oct 17, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They offer a range of benefits, including health and wellbeing, growth and future, and flexibility and community. The company is committed to fostering an inclusive and diverse workplace and is an equal opportunity employer.

ABM & Digital Events Marketing Manager

Company: Zip

Location: USA

Posted Oct 17, 2024

Zip is hiring an experienced ABM and Digital Events Marketing Manager to design and execute data-driven ABM campaigns, manage multiple demand generation webinar programs, and collaborate with cross-functional teams to drive pipeline growth and revenue generation.

Senior UX Researcher

Company: Aurora Solar

Location: USA

Posted Oct 17, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They offer award-winning software that helps solar professionals design and install solar arrays. The company is remote-first and has a collaborative team environment. They are looking for a Senior UX researcher to join their team and help define their products.

Partner Marketing Manager

Company: Zip

Location: USA

Posted Oct 17, 2024

Zip is hiring an experienced Partner Marketing Manager to drive revenue growth through joint marketing efforts with partners. The role requires a strategic thinker with handson experience in partner marketing and a knack for driving demand and product marketing.

Senior Product Manager - Data

Company: Pax8

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Product Manager at Pax8, responsible for shaping the future of data-driven decision-making for partners. The role requires a strong background in product management, experience in building data products, and skills in data analysis and visualization.

Customer Experience Associate (Seasonal)

Company: Nugget

Location: USA

Posted Oct 17, 2024

Nugget is a direct-to-consumer kids furniture brand looking for a Customer Experience Associate to work with their growing team. The role involves providing support to customers and representing the brand's voice and values. The company is described as fun-loving and passionate about problem-solving and helping customers.

Staff Product Manager - Programmable Voice

Company: Twilio

Location: USA

Posted Oct 17, 2024

Twilio is looking for a dedicated Product Manager to help fuel the next 15 years of innovation and growth. The role involves helping developers build the future of Voice interactions using Twilio's APIs and TwiML markup language.

Area Vice President - Public Sector

Company: Anaplan

Location: USA

Posted Oct 17, 2024

The job posting is looking for an Area Vice President to lead a team of sales professionals in the Public Sector. The ideal candidate has experience in growing a SaaS business, excellent communication skills, and a strong track record of exceeding sales quotas.

Sales Assist Representative I

Company: Zapier

Location: USA

Posted Oct 17, 2024

Zapier is looking for a SalesAssist Representative I to join their SalesAssist Motion in India. The role is for a 12-month contract and involves working on live chat conversations, demos, and emails to help customers evaluate and buy Zapier's offers. The ideal candidate has a genuine passion for sales, a desire to continually learn and improve, and the drive to achieve excellence within the industry.

Digital Events Marketing Coordinator

Company: Zip

Location: USA

Posted Oct 17, 2024

The job posting is looking for a Digital Events Marketing Manager to join the Growth Marketing team as a contractor. The role involves planning, executing, and optimizing webinar programs to drive engagement, generate leads, and enhance brand presence. The ideal candidate has experience in project management, content ideation, copywriting, and has an eye for detail.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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