Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Design Consultant

Company: Suvoda

Location: USA

Posted Oct 14, 2024

The job description is for a Senior Design Consultant in the US, working remotely. The role involves designing Interactive Response Technology (IRT) for clinical trials, working with clients, and leading internal and client reviews. The job requires strong interpersonal, communication, and analytical skills, with a bachelor's degree or equivalent experience.

Senior Security Engineer - Corporate Security

Company: 1Password

Location: USA

Posted Oct 14, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced security engineer to join their team. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Data Engineer

Company: Bluesight

Location: USA

Posted Oct 14, 2024

Bluesight is seeking a Senior Data Engineer to help build the next generation of healthcare pharmacy ecommerce. The company is looking for someone with experience working across both internal and external customers and consumers of data products, with a keen eye for building data architectures and platforms that are robust, extensible, and responsive.

Senior Data Architect

Company: Tactiq

Location: USA

Posted Oct 14, 2024

Tactiq is a software solutions leader that bridges the gap between retailers, manufacturers, and distributors, providing innovative tools to increase efficiency and service quality. The company is looking for a Senior Data Architect to design and implement enterprise-wide data strategies, and offers a range of benefits and a positive work environment.

Financial Sales Consultant

Company: Facet

Location: USA

Posted Oct 14, 2024

The job posting is for a Financial Sales Consultant position at Facet, a company that provides financial planning services. The role involves working with prospective members to bring them onboard and providing exceptional member experience. The company is looking for individuals with sales experience, passion for helping people, and ability to work under pressure.

Data Operations Engineer

Company: Labelbox

Location: USA

Posted Oct 14, 2024

Labelbox is a data factory for generative AI, providing high-quality training data for frontier and task-specific models. The company is backed by leading investors and has customers including Fortune 500 enterprises and leading AI labs. They are seeking a Data Operations Engineer to support their data annotation production processes.

Senior Security Engineer

Company: Zepz

Location: USA

Posted Oct 14, 2024

The company is looking for an engineer with experience in security engineering to help build and support their fintech services. The role involves writing great code, shaping what they build, influencing technology evolution, and owning delivery. The company promotes knowledge sharing and collaboration across teams.

Senior Order Management Specialist

Company: Red Canary

Location: USA

Posted Oct 14, 2024

The job posting is for a Senior Order Management Specialist at Red Canary, a fast-growing SaaS business. The role involves managing orders, processing data, and working with various teams to ensure accurate and timely order processing. The ideal candidate has experience in order management, Salesforce, and data analysis, and is detail-oriented and process-oriented.

Senior Marketing Manager - Partner Program Enablement

Company: HubSpot

Location: USA

Posted Oct 14, 2024

HubSpot is hiring a new critical role to focus on partner program enablement, helping partners navigate program changes, and aligning them to how to sell and service with HubSpot. The role involves leading enablement efforts, collaborating with cross-functional teams, and building communications and enablement assets.

Customer Success Engineer

Company: Cyberark

Location: USA

Posted Oct 14, 2024

The job description is for a Customer Success Engineer at CyberArk, responsible for driving adoption and best practices across a wide customer base. The role requires strong communication and interpersonal skills, as well as experience with cybersecurity and IAM solutions.

Senior Program Manager

Company: Nava

Location: USA

Posted Oct 14, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They are looking for a Program Manager to lead the delivery and client engagement efforts on a group of strategic contracts.

Upgrade Technician

Company: Qualia

Location: USA

Posted Oct 14, 2024

Qualia is seeking an Upgrade Technician to work on their Resware product, which is used by leading companies in the title insurance and settlement services industry. The role involves installing and upgrading the platform, and requires strong technical skills and customer service abilities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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