Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Finance Manager (SQL Required)

Company: Nova Talent

Location: USA

Posted Oct 14, 2024

The job posting is seeking a results-driven Finance Manager to provide data-driven insights to guide strategic decision-making. The ideal candidate has experience in financial analysis, SQL, and data visualization, and is comfortable working independently and as part of a cross-functional team.

Manager, People Insights & Analytics

Company: StitchFix

Location: USA

Posted Oct 14, 2024

Stitch Fix is a leading online personal styling service that helps people discover their personal style. They are searching for a Manager People Insights and Analytics role, requiring expertise in talent analytics, employee listening, and people data management. The company values integrity, innovation, and trust, and offers comprehensive compensation packages and inclusive health and wellness benefits.

Sr. Director Engineering

Company: Finalsite

Location: USA

Posted Oct 14, 2024

Finalsite is a company that provides website communications enrollment and marketing platform for schools and school districts. They are headquartered in Glastonbury, CT, USA and have employees working remotely in the US, Europe, South America, and Asia. The company is looking for a Senior Director of Engineering to lead the engineering team responsible for developing and maintaining their core technology platforms and products.

Staff Backline Engineer - Platform

Company: Databricks

Location: USA

Posted Oct 14, 2024

The job description is for a Backline Technical Solutions Engineer who will help customers with the Databricks platform. The role requires expertise in scripting, troubleshooting, and experience with big data computing environments. The job offers a range of responsibilities, including troubleshooting, providing guidance, and contributing to automation and tooling programs.

Manager II - Technical Program Management

Company: Pinterest

Location: USA

Posted Oct 14, 2024

The PinTech team at Pinterest is looking for a Manager II Technical Program Management to lead a team of Technical Program Managers, Product Specialists, and a vendor engineering team. The role involves supporting PinTech teams, collaborating with engineering teams, and developing API strategies.

Senior Executive Assistant

Company: National Immigration Law Center

Location: USA

Posted Oct 14, 2024

The Senior Executive Assistant will provide executive-level support to the President, maintaining complex schedules, coordinating meetings, and processing expense reports. The ideal candidate will have strong written and verbal communication skills, administrative project management, and organizational skills.

Contributing Faculty - MSN SP

Company: Adtalem Global Education

Location: USA

Posted Oct 14, 2024

Walden University is a pioneer in student-centered distance education, dedicated to high academic standards and helping students make a difference in their professions and communities. The university values inclusive teaching and learning, and its faculty members are committed to supporting students' academic and professional growth.

Provider Recruitment Associate

Company: Privia Health

Location: USA

Posted Oct 14, 2024

The job description is for a Provider Recruitment Associate at Privia Health, a technology-driven national physician enablement company. The role involves supporting the growth of the company by assisting with the logistics of the recruitment process, developing and maintaining a working knowledge of the practice model and regional communities, and managing sourcing activities.

Associate Solutions Engineer - HRIS

Company: Lattice

Location: USA

Posted Oct 14, 2024

The job posting is for a Solutions Engineering role at Lattice, where the candidate will work closely with the Sales and Relationship Management teams to drive revenue growth. The role requires experience in HRIS and payroll, and the candidate will be responsible for supporting presales technical discovery and executive presentations, delivering product demonstrations, and serving as a technical advisor.

Senior Sales Engineer

Company: Snowplow Analytics

Location: USA

Posted Oct 14, 2024

Snowplow is seeking a Sales Engineer to work with Account Executives to qualify opportunities and identify use cases across key verticals. The role involves showcasing Snowplow's Customer Data Infrastructure and leading Proof of Concepts. The company offers a competitive package, including share options, unlimited PTO, and flexible working.

Recruiter - Go To Market (GTM)

Company: Apollo

Location: USA

Posted Oct 14, 2024

Apollo is looking for a highly consultative recruiter to join their GTM Talent Acquisition team. The role involves partnering closely with hiring managers, focusing on quality over quantity, and driving the business forward. The company offers competitive market-informed compensation, equity, and benefits.

Paralegal Manager

Company: National Immigration Law Center

Location: USA

Posted Oct 14, 2024

The Paralegal Manager is responsible for leading a team of paralegals and supporting the Legal Department's litigation docket. The ideal candidate has deep technical skills and expertise as a litigation paralegal, and a strong commitment to NILC's mission.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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