Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Learning and Development Lead, Logistics

Company: Locus Robotics

Location: USA

Posted Oct 13, 2024

Locus Robotics is seeking a dynamic Learning and Development Specialist to join their team. The role involves developing and delivering comprehensive training programs on Locus Robotics software and robots, and collaborating with internal teams to understand operational workflows and customer needs.

Senior Engineering Manager

Company: Superhuman

Location: USA

Posted Oct 14, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Senior Engineering Manager to join their team. The role involves overseeing and contributing to a multidisciplinary team of software engineers, creating plans and processes, and driving execution. The company offers a competitive salary range of $205,000 to $240,000, as well as a range of benefits including medical insurance, 401k matching, and generous time off.

Sr. Finance Associate

Company: G-P

Location: USA

Posted Oct 14, 2024

The company GP is looking for an accounting professional to join their team. The job involves financial close processes, consolidation, and analysis. The company offers a competitive compensation package, benefits, and perks. The job requires 25 years of progressive accounting experience, a bachelor's degree in accounting, and a CPA license.

Senior Security Engineer

Company: 1Password

Location: USA

Posted Oct 14, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are committed to customer privacy and security, and are looking for an experienced technical leader to champion security engineering efforts across their platform.

Market Owner / General Manager

Company: Clipboard Health

Location: USA

Posted Oct 14, 2024

The job description is for a sales role that involves winning markets by getting to know customers and breaking down barriers. The role requires excellent judgment, business acumen, and hustle. The company is looking for a general athlete who embodies the necessary traits to succeed in the role.

Building Engineer - FDD

Company: Willow

Location: USA

Posted Oct 14, 2024

Willow is a company that has grown from a startup to serving customers globally. They are looking for an individual to join their team as an Activate Technology Engineer. The role involves delivering customer value through their product capabilities and translating domain expertise into rule-based expressions. The company offers flexible working arrangements, parental leave, and a vibrant workplace that celebrates diversity and inclusivity.

Staff Data Scientist, Machine Learning (Marketing)

Company: Varo Money

Location: USA

Posted Oct 13, 2024

Varo is a new kind of bank that is all digital, mission-driven, and designed for the modern American consumer. The company is growing quickly and has been recognized for its innovative approach to banking.

Regional Sales Director

Company: PagerDuty

Location: USA

Posted Oct 14, 2024

PagerDuty is seeking a Regional Sales Director to lead their Growth Sales team. The ideal candidate will have a proven track record of building and scaling high-performing sales teams and driving customer acquisition. The role requires leading a team of up to 8 Account Executives, developing a comprehensive sales strategy, and establishing strong relationships with key stakeholders.

Senior Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Oct 13, 2024

The job posting is for a Senior Site Reliability Engineer position at Weedmaps, a leading technology company in the cannabis industry. The job involves working on building monitoring, reducing developer toil, configuring CI workflows, and improving deployment pipelines. The company offers a range of benefits, including a competitive salary, generous PTO, and opportunities for professional growth.

Platform Program Manager, Operational Readiness

Company: Brightspeed

Location: USA

Posted Oct 13, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Platform Program Manager Operational Readiness to join their team.

Assistant Controller

Company: inDinero

Location: USA

Posted Oct 13, 2024

The job posting is for an accountant position that requires working knowledge of US GAAP, accounting software, and excellent communication skills. The company offers a competitive base salary, full benefits package, and flexible working hours.

Account Executive - Strategic

Company: Stripe

Location: USA

Posted Oct 14, 2024

The job posting is for an Enterprise Account Executive at Stripe, a financial infrastructure platform. The role involves managing existing relationships, identifying new opportunities, and expanding Stripe's footprint within existing accounts. The ideal candidate has 10+ years of sales experience, technical knowledge, and strong presentation skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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