Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Principal Machine Learning Engineer

Company: Twilio

Location: USA

Posted Oct 13, 2024

Twilio is looking for a Principal Machine Learning Engineer to lead research projects, build prototypes, and explore emerging technologies. The role requires 10+ years of hands-on experience as an engineer, 3+ years of research experience, and a passion for emerging technologies.

Senior Product Marketing Manager

Company: Acquia

Location: USA

Posted Oct 13, 2024

Acquia is a company that empowers brands to create digital customer experiences. They offer a digital experience platform that enables marketers, developers, and IT operations teams to rapidly compose and deploy digital products and services. The company is committed to providing an inclusive and transparent interview experience and offers a range of benefits to its employees.

Software Engineer, Senior

Company: Settle

Location: USA

Posted Oct 13, 2024

Settle is a company that aims to make buying inventory easy. They are looking for a software engineer to join their Roots team to help manage and develop their core Catalogue system. The ideal candidate should have experience in building scalable systems, designing technical architecture, and building APIs.

Solutions Architect

Company: OpenX

Location: USA

Posted Oct 13, 2024

OpenX is seeking a talented and experienced Solutions Architect to join their team. The role involves leading the deployment, testing, and launch of OpenX products, serving as a technical advisor and project manager, and fostering strong relationships with clients.

Customer Marketing Manager

Company: Modern Health

Location: USA

Posted Oct 13, 2024

The job posting is seeking a dynamic and driven Customer Marketing Manager to focus on driving user engagement of the Modern Health app. The ideal candidate is a curious and adaptable individual who thrives in a fast-paced environment and has a knack for building strong relationships.

Data Strategist, Data Intelligence

Company: Power Digital Marketing

Location: USA

Posted Oct 13, 2024

Power Digital is a techenabled growth firm that offers best-in-class services, including SEO, Content Marketing, and Paid Media. They value diversity and have a people-first culture. The company is looking for a Senior Data Strategist to manage measurement strategies for marketing campaigns and communicate effectively with clients.

UI/UX Designer

Company: Tactiq

Location: USA

Posted Oct 13, 2024

Tactiq is seeking a UIUX Designer to create visually compelling and userfriendly interfaces for their digital products. The company is an innovative software solutions provider focused on bridging the gap between retailers, manufacturers, and distributors.

Senior Reconciliation Analyst

Company: Mercury

Location: USA

Posted Oct 13, 2024

Mercury is hiring a Senior Reconciliation Analyst to join their team. The role involves reconciling customer transactions, leveraging data to make strategic decisions, and collaborating with internal and external partners. The company offers a competitive total rewards package, including base salary, equity, stock options, and benefits.

Senior Software Engineer - Artifacts

Company: Weights & Biases

Location: USA

Posted Oct 13, 2024

The company Weights amp Biases is looking for a Senior Software Engineer to join their Artifacts Registry and Automations Team. The role involves building and optimizing systems for artifact management, model versioning, and workflow automation. The company offers a competitive salary, equity, and benefits package, and is committed to providing a user-first approach.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Oct 13, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their engineering team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering teammates, and making a meaningful impact on users' health and fitness journeys.

Education Recruiter

Company: CrewBloom

Location: USA

Posted Oct 13, 2024

The job posting is for a K12 Education Recruiter to join a growing team, focusing on staffing public schools across the US. The role involves managing the recruitment process, guiding candidates, and overseeing the hiring process. The company, CrewBloom, is on a mission to connect global professionals with remote jobs they love.

Compliance and Data Analyst II

Company: TrueML

Location: USA

Posted Oct 13, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is looking for a Compliance and Data Analyst II to ensure compliance with regulatory requirements and provide advanced data analysis to drive compliance decision-making.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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