Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Principal Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Oct 13, 2024

ScienceLogic is looking for a Principal Site Reliability Engineer to join their team. The company is going through a product transformation and is responsible for the design, deployment, and maintenance of the Cloud Infrastructure used for running their revenue-generating SaaS product line. The ideal candidate will have experience with cloud technologies, automation, and the SRE discipline.

Senior Business Analyst

Company: Citizant

Location: USA

Posted Oct 13, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in areas such as Agile application development, Enterprise Data Management, and Program Management. The company values a collaborative and supportive culture, and offers excellent compensation and benefits to its associates.

Product Manager - Data

Company: G-P

Location: USA

Posted Oct 13, 2024

The company is looking for a Product Manager to lead the development of data ingestion, analytics, and reporting products. The ideal candidate has a strong background in data management and is proficient with Lakehouse architectures and Databricks. The company offers a competitive salary, comprehensive benefits package, and opportunities for career growth.

Senior Backend Engineer - Grafana Backend Services

Company: Grafana Labs

Location: USA

Posted Oct 13, 2024

The job posting is looking for a Senior Backend Engineer with experience in GoLang to join the Grafana Backend Services squad. The team's mission is to deliver the best Grafana service to customers. The job responsibilities include working with the team to deliver new functionality, contributing to design documents, and mentoring junior engineers.

Mid-Market Customer Success Manager

Company: Newsela

Location: USA

Posted Oct 13, 2024

The role of MidMarket Customer Success Manager at Newsela involves managing a portfolio of accounts, building partnerships, and driving company results. The role requires experience in EdTech, client success planning, and relationship building. The company offers a range of benefits, including flexible PTO, work from home options, and professional development opportunities.

Product Manager - Connect Platform Monetization

Company: Stripe

Location: USA

Posted Oct 13, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of Connect in spurring the creation of innovative business models and enabling organizations to channel previously offline payments to the internet.

Director - Marketing Events

Company: Immersive Labs

Location: USA

Posted Oct 13, 2024

Immersive Labs is a company that provides cyber resilience training and simulations. They are looking for a Director of Marketing Programs to help take their Cyber Drills experience to market. The company values diversity, inclusivity, and customer obsession, and offers a range of benefits to its employees.

Partner Insight Strategist

Company: HubSpot

Location: USA

Posted Oct 13, 2024

The job description is for a Partner Insights Strategist to help continue the growth of HubSpot's Solutions Partner Program. The role involves extracting, organizing, and communicating feedback from partners to inform leadership decisions. The ideal candidate will have experience in gathering, analyzing, and facilitating research and feedback, and will excel at organizing efficient operations, extracting meaningful insights, and creating communication channels.

VP Sales

Company: Yubico

Location: USA

Posted Oct 13, 2024

Yubico is a company that specializes in security keys and aims to make secure login easy and available for everyone. They have a strong company culture and employees located in over 14 countries. The company is seeking an experienced VP of Sales for the Central US region.

Delivery Operations Associate

Company: Nava

Location: USA

Posted Oct 13, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They focus on populations that are the least protected and work with government agencies to improve how people apply for benefits and navigate their healthcare.

VP of Sales

Company: Ripjar

Location: USA

Posted Oct 13, 2024

Ripjar is a company that specializes in developing software and data products to help governments and organizations combat serious financial crime. They are looking for a VP of Sales to lead their new business sales activities in North America and grow a quality sales team to maximize business revenue streams.

Manager - FP&A

Company: Olo

Location: USA

Posted Oct 13, 2024

Olo is a leading restaurant technology provider that helps brands increase orders, streamline operations, and improve the guest experience. The company is looking for an experienced finance professional to join its revenue planning and analysis function.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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