Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Finance Manager - Product

Company: Olo

Location: USA

Posted Oct 12, 2024

Olo is a leading restaurant technology provider that helps brands increase orders, streamline operations, and improve the guest experience. They are looking for an experienced finance professional to lead the Product Finance function.

Senior Director, Revenue Marketing

Company: Narvar Inc.

Location: USA

Posted Oct 12, 2024

Narvar is seeking a Senior Director of Revenue Marketing to lead marketing campaigns and drive revenue growth. The role requires a creative, data-driven leader with experience in Account-Based Marketing and a passion for driving results.

Program Manager

Company: Appen

Location: USA

Posted Oct 12, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and utilizes AI-assisted data annotation platforms to collect and label various types of data. Appen is trusted by leaders in technology, automotive, finance, retail, healthcare, and government, and has customers and offices globally.

Quality Assurance Specialist

Company: Verra Mobility

Location: USA

Posted Oct 12, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company operates with a people-first philosophy and approach, seeking to grow aggressively while maintaining its core values.

Finance Director - GTM

Company: Olo

Location: USA

Posted Oct 12, 2024

Olo is a leading restaurant technology provider that helps brands increase orders, streamline operations, and improve the guest experience. They are looking for an experienced finance professional to lead the GTM Finance team and drive revenue and profitability.

Operations Technology Program Manager

Company: Stripe

Location: USA

Posted Oct 12, 2024

The job posting is for an Ops Technology Program Manager at Stripe, a financial infrastructure platform. The role involves deeply understanding customer pain points, translating business needs into technical requirements, and partnering with product and engineering teams to prioritize and roll out new capabilities.

Customer Success Architect

Company: Pulumicorporation

Location: USA

Posted Oct 12, 2024

Pulumi is looking for a Customer Success Architect to help bring their cloud programming model to the world. The role involves working with customers to realize their vision and drive business outcomes. The company offers a competitive compensation package, including a base salary, commission, and equity.

Senior Software Engineer I

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is a leading B2B real estate technology company that transforms the home buying and selling experience. They are hiring senior software engineers to work on building web technologies, and the role offers a competitive salary and benefits package.

Performance Marketing Account Manager

Company: Level Agency

Location: USA

Posted Oct 12, 2024

Level Agency is a leading full-service interactive agency headquartered in Pittsburgh, seeking an experienced and motivated Account Manager to join their team. The successful candidate will drive client success through cross-department project management, showcasing their proficiency in digital marketing platforms, and building trusted client relationships.

Marketing Designer

Company: HiHello

Location: USA

Posted Oct 12, 2024

HiHello is a venture-backed startup that has created a software platform for digital brand and identity. They are looking for a Marketing Designer to join their growing team and work on various design tasks, including building landing pages, creating collateral, and designing graphics and videos.

Managing Commercial Counsel

Company: Signifyd

Location: USA

Posted Oct 12, 2024

Signifyd is seeking a highly skilled Managing Commercial Counsel to join their dedicated legal team. The ideal candidate will have experience in commercial and tech transactions, and will support the global sales team in structuring and negotiating complex agreements.

Senior Product Manager - Core

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is seeking a Senior Product Manager to improve its Core product. The company is looking for someone with experience in building software, real estate lending or insurance industries, and Agile Product Development methodologies.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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