Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Technical Support Engineer

Company: Red Canary

Location: USA

Posted Oct 13, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They offer a range of benefits to their employees, including flexible work environment, paid premiums, and fertility benefits.

Paralegal Manager

Company: nilc

Location: USA

Posted Oct 13, 2024

The Paralegal Manager is a leadership role responsible for managing a team of paralegals, developing and maintaining a legal docket, and providing leadership and support to the Legal Department. The ideal candidate has deep technical skills and expertise as a litigation paralegal, a strong commitment to NILC's mission, and a robust commitment to diversity, equity, inclusion, and justice.

Full-Stack Engineer (BE leaning - Core)

Company: Elevenlabs

Location: USA

Posted Oct 13, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are hiring FullStack engineers to develop and maintain their product suite. The company offers competitive compensation, flexible working hours, and a remote-first policy.

Manager - Solutions Engineering, TOLA

Company: Grafana Labs

Location: USA

Posted Oct 13, 2024

The job description is for a Manager of Solutions Engineering at Grafana Labs, responsible for building and managing a team, owning regional buildout, and driving customer success. The role requires experience in team management, sales, and mentoring, with a focus on Grafana products and the Monitoring and Observability space.

Director Customer Success and Account Management

Company: GoodTime

Location: USA

Posted Oct 13, 2024

GoodTime is a company that empowers individuals and organizations to achieve better outcomes from their hiring process. They offer a platform that automates scheduling, ensures the right participants are involved, and delivers actionable insights to foster more effective interviews. The company is redefining how businesses recruit and meet, and they are looking for a Customer Success and Account Manager Director to work closely with their team to minimize attrition and maximize growth potential.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Oct 13, 2024

Tanium is looking for a Director of Strategic Accounts to generate opportunities and position the Tanium platform within assigned territories and accounts. The successful candidate will have significant enterprise software sales experience, a strong team mentality, and a proven track record of exceeding quota.

Manager, Analytics

Company: dentsu

Location: USA

Posted Oct 13, 2024

The job description is for a Manager position at Merkle, a leading technology-enabled customer experience management company. The role involves leading a team to manage data collection, develop processes, and drive innovation in analytics. The company is committed to diversity and inclusion, and offers a range of benefits.

Paralegal - Regulatory Compliance

Company: TabaPay

Location: USA

Posted Oct 13, 2024

TabaPay is a leading fintech company that helps thousands of financial institutions with instant digital payments. The company is looking for a paralegal to assist with regulatory compliance and other projects.

Design Director - UX

Company: hims & hers

Location: USA

Posted Oct 13, 2024

The company is looking for a UX architect to design intuitive and scalable product experiences. The ideal candidate will have a proven track record in UX and IA, experience working with complex digital products, and exceptional collaboration skills.

HR Experience Benefits Specialist

Company: Deel

Location: USA

Posted Oct 13, 2024

Deel is a company that helps businesses hire anyone anywhere easily. They have a global team and offer a platform to connect companies with talent worldwide. The company is committed to fostering a diverse global economy and has a strong focus on inclusivity and access for all.

Program Manager

Company: Appen 2

Location: USA

Posted Oct 12, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and utilizes AI-assisted data annotation platform to collect and label various types of data. Appen is trusted by the world's largest technology companies and is committed to creating an inclusive and diverse workplace.

Principal Product Operations Manager

Company: Apollo.io

Location: USA

Posted Oct 12, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is looking for a Principal Product Operations Manager to join its team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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