Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Success Manager II

Company: Finquery

Location: USA

Posted Oct 12, 2024

The job description is for a Customer Success Manager II at FinQuery, a company that provides contract and spend intelligence solutions. The role involves building relationships with customers, identifying upsell and cross-sell opportunities, and managing customer satisfaction. The job requires strong communication and organizational skills, as well as experience in customer success or account management.

Senior Financial Analyst

Company: Nuna

Location: USA

Posted Oct 12, 2024

The job posting is for an Actuarial Team role at Nuna, which supports the development of tools for value-based care. The role involves working with a cross-functional team to expand and configure Nuna's data products for accurate and scalable value-based payment solutions.

Sales Director - Digital Marketing

Company: Cendyn

Location: USA

Posted Oct 12, 2024

The job description is for a Director of Sales Digital Marketing who will develop and execute a territory sales plan, develop and maintain a robust sales pipeline, and achieve sales quota. The ideal candidate has experience in Digital Marketing and eCommerce sales in the Hotel industry and is responsible for new customer acquisition.

Head of Product Design

Company: Jeeves

Location: USA

Posted Oct 12, 2024

Jeeves is a financial operating system that provides corporate cards, cross-border payments, and spend management software. The company has received recognition and funding, and is looking for a Product Design leader to guide the product's experience and approach.

Software Engineer (EDI Gateway)

Company: Nava

Location: USA

Posted Oct 12, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more.

Senior DevOps

Company: OneLocal

Location: USA

Posted Oct 12, 2024

OneLocal is a company that is transforming the B2B sector with its innovative whitelabel marketing platform. They are looking for talented individuals to join their team and are offering a range of benefits, including remote work options, paid vacation, and stock options.

Sr. Analyst, Commercial Finance

Company: OLIPOP

Location: USA

Posted Oct 12, 2024

Olipop is a startup that aims to provide an affordable and delicious alternative to soda, with a focus on digestive health. The company values diversity and inclusion, and is looking for a Sr Analyst Commercial Finance to support its Commercial team.

Lead Revenue Project Manager

Company: Vimeo

Location: USA

Posted Oct 11, 2024

Vimeo is seeking a dynamic individual to oversee Revenue Operations projects. The ideal candidate will have experience working with revenue organizations and can help organize, drive, and execute projects cross-functionally.

Principal Product Manager - Routing & Compliance

Company: Twilio

Location: USA

Posted Oct 12, 2024

Twilio is hiring a Global Voice Routing Principal Product Manager to lead the voice connectivity, routing, and security team. The role requires experience in writing detailed requirements, working with big data sets, and having a strong technical understanding. The company values diversity, equity, and inclusion and offers a range of benefits.

CRM Associate

Company: Rocket Money

Location: USA

Posted Oct 12, 2024

Rocket Money is looking for a CRM associate manager to help accelerate their CRM program. The role involves setting up campaigns, measuring results, and socializing learnings to senior leaders and cross-department teams. The company offers a competitive salary range of $70,000 to $100,000 and a range of benefits.

Senior Account Executive

Company: Obviously AI

Location: USA

Posted Oct 12, 2024

Obviously AI is a company that aims to make AI accessible to everyone. They have created a no-code AI tool that enables users to build and run AI models in minutes without writing code. The company is backed by leading investors and has thousands of customers worldwide.

Director, Marketing Events

Company: Immersive Labs

Location: USA

Posted Oct 12, 2024

Immersive Labs is a company that provides cyber resilience training and simulations. They are looking for a Director of Marketing Programs to help take their Cyber Drills experience to market. The company values diversity, inclusivity, and customer obsession, and offers a range of benefits to its employees.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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