Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Success Engineer

Company: Lakeside Software, Inc.

Location: USA

Posted Oct 07, 2024

Lakeside Software is looking for a Customer Success Engineer to provide best-in-class customer support and deliver technical solutions to their growing Enterprise customer base. The role requires a relentless problem solver with a high aptitude for learning technical solutions and building strong customer relationships.

Ops Tech III - Custom Offerings Reporting and Data Tech

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

The job description is for a remote operations technician who will create custom reporting, troubleshoot mechanical and building automation alarms, and provide recommendations for improved site operation. The role requires strong customer focus, interpersonal skills, and ability to perform multitasks. The company offers a competitive compensation and benefits plan, including ongoing training and tuition reimbursement.

Inside Sales Representative

Company: licor

Location: USA

Posted Oct 07, 2024

The job posting is for an Inside Sales Representative to work remotely in the United States. The role involves handling customer inquiries, proposing solutions, and driving sales. The ideal candidate has a strong technical sales background, excellent communication skills, and experience working in a remote environment.

Software Engineer, ML Platform

Company: Sift

Location: USA

Posted Oct 07, 2024

Sift is hiring for various positions, including a Software Engineer on the Machine Learning Platform team and a Contracts and Legal Operations Manager. The company is looking for candidates with relevant industry experience and strong software engineering fundamentals. The roles will involve building tools and processes to manage and improve the platform, as well as championing and delivering cross-company machine learning initiatives.

Machine Learning Engineer

Company: Alto

Location: USA

Posted Oct 07, 2024

Alto Pharmacy is a digitally-powered pharmacy that aims to provide a better pharmacy experience by offering fast and reliable prescription delivery, treatment reminders, and medication bundling. The company is seeking a Machine Learning Engineer to design, develop, and deploy ML models that drive its business forward.

Product Integrations Lead

Company: Notable

Location: USA

Posted Oct 07, 2024

Notable is a leading intelligent automation company for healthcare, aiming to fix the broken US healthcare system by eliminating administrative burdens. They hire diverse employees and prioritize innovation, scalability, and customer adoption.

Product Marketing Manager, Enterprise

Company: Vanta

Location: USA

Posted Oct 07, 2024

The job posting is for a Product Marketing Manager Enterprise at Vanta, a company that aims to secure the internet and protect consumer data. The role involves crafting unique positioning and messaging for enterprise customers, developing and executing strategic marketing initiatives, and collaborating with cross-functional teams. The company offers a competitive compensation package, flexible work hours, and a remote workplace stipend.

Licensed Insurance Sales Representative

Company: Homesite

Location: USA

Posted Oct 07, 2024

The job posting is for a sales position at American Family Insurance Group. The job involves quoting and selling insurance products to new and current customers, and providing excellent customer service. The company offers a competitive compensation package, including a variable compensation plan, and provides benefits such as comprehensive medical, dental, and vision insurance, and a 401(k) contribution.

Registered Dietitian

Company: Berry Street

Location: USA

Posted Oct 07, 2024

Berry Street is a platform that connects patients with registered dietitians who provide medical nutrition therapy remotely. The company aims to make nutrition therapy more accessible and affordable, and is looking for driven and tech-savvy registered dietitians to join their network.

Business Inside Sales Representative- Public Sector

Company: UScellular

Location: USA

Posted Oct 07, 2024

The role is for a remote-based inside sales representative to generate account growth from existing UScellular customers through outbound calling and outreach efforts. The job requires building strong relationships with business customers, handling a base of Public Sector Government and small and medium business accounts, and achieving sales quotas.

Editorial Lead

Company: Propel

Location: USA

Posted Oct 07, 2024

Propel is a mission-driven company that aims to simplify access to government benefits for low-income Americans. They are looking for an experienced Editorial Lead to manage and elevate their content for mean-tested benefits. The role involves managing the editorial process, collaborating with writers and designers, and developing a content strategy to improve organic traffic and meet engagement goals.

Research Analyst

Company: Cypris

Location: USA

Posted Oct 07, 2024

Cypris is a platform that provides a single ecosystem for global innovation data, connecting R&D teams to the global innovation landscape. The company is looking for a Research Analyst to join their growing insights research team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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