Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Engineer, Direct

Company: Hospitable.com

Location: USA

Posted Oct 08, 2024

Hospitablecom is a remote-only company that builds software for short-term rental hosts to improve their guest experience and operations. They are looking for a software engineer to join their Direct team, which provides hosts with their own personal booking channel. The company is described as having a supportive and caring team environment, with a focus on customer and business value.

Sales Development Representative

Company: SFOX

Location: USA

Posted Oct 08, 2024

sFOX is looking for a Sales Development Representative to coordinate direct outreach, demonstrate and describe their product and service offering, and manage an inside sales team. The ideal candidate has a deep understanding of sales operations, excellent communication skills, and a passion for crypto and digital assets.

Product Manager

Company: Coforma

Location: USA

Posted Oct 08, 2024

Coforma is looking for an experienced Digital Product Manager to lead a team in developing solutions for federal clients. The ideal candidate will have 4+ years of experience in digital product management and a deep understanding of the consulting mindset, user-centered prioritization, and the ability to build trust with stakeholders.

Project Management Team Lead

Company: SpryPoint

Location: USA

Posted Oct 08, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for a Project Management Team Lead to lead and coordinate the work of a team of employees, ensuring that deliverables are met and projects are completed on time and within budget.

Creative Copy & Content Manager

Company: xoangels

Location: USA

Posted Oct 08, 2024

XO Angels is an influencer management agency seeking a CopywriterContent Manager to write persuasive scripts, manage content, and schedule posts. The role requires creativity, copywriting skills, and a sales-driven mindset.

Senior Software Engineer (ML)

Company: Nava

Location: USA

Posted Oct 08, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They are seeking a talented Sr Software Engineer to join their team, focusing on Machine Learning. The role involves collaborating with clients, designing and developing AI solutions, and ensuring compliance with public sector regulations and standards.

Senior Product Manager

Company: Coforma

Location: USA

Posted Oct 08, 2024

Coforma is a company that uses creativity to get results for clients and the communities they serve. They are looking for a Senior Product Manager to lead a team in developing solutions for their federal clients. The ideal candidate will have 7+ years of experience in digital product management and a deep understanding of the consulting mindset, user-centered prioritization, and the ability to build trust with stakeholders.

Lead Product Designer

Company: Level AI

Location: USA

Posted Oct 08, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company empowers organizations to enhance customer experience and drive growth through its AInative platform, which leverages advanced technologies such as Large Language Models. The company is looking for a product designer with at least 8 years of Enterprise SaaS product designing experience to join its team.

Software Engineer - Documents

Company: Coalition, Inc.

Location: USA

Posted Oct 08, 2024

The role is for an engineer to work on the Documents team, ensuring the accuracy and quality of documents. The engineer will contribute to key projects, lead small-scale initiatives, and work closely with stakeholders. The role requires proficiency in modern programming languages, experience with cloud platforms, and strong communication skills.

Senior Content Designer

Company: Underdog Fantasy

Location: USA

Posted Oct 08, 2024

Underdog is a fast-growing sports gaming company that builds innovative games and products for American sports fans. They have a strong team and a massive opportunity to become the biggest company in their space.

Senior Technology Services Product Manager

Company: Pax8

Location: USA

Posted Oct 08, 2024

The job description is for a Senior Product Manager role that involves defining product vision, managing product roadmap, and prioritizing product work backlog. The ideal candidate should have experience in product management, Agile methodologies, and strong communication skills.

Sales Operations Analyst

Company: BeyondTrust

Location: USA

Posted Oct 08, 2024

BeyondTrust is a company that values diversity, inclusion, and employee well-being. They offer a culture of flexibility, trust, and continual learning, and provide opportunities for growth and recognition. The company is a leader in intelligent identity and access security, and is trusted by 20,000 customers worldwide.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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