Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Executive - County Tax

Company: InvoiceCloud, Inc.

Location: USA

Posted Oct 07, 2024

InvoiceCloud is a leading provider of online bill payment services, seeking an Account Executive with experience in IT or software sales, local government and county tax vertical knowledge, and excellent relationship-building skills.

HVAC Field Tech Support

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

Johnson Controls is a global leader in smart health and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. As a technical support engineer, you will work with large retail chains and independent contractors to provide customer satisfaction and support.

Experienced Technical Program Manager

Company: Plaid

Location: USA

Posted Oct 07, 2024

Plaid is looking for a Technical Program Manager to lead the Connectivity team, empowering financial access for all. The role involves strategic leadership, data-driven analysis, and technical excellence.

Sr. UX Engineer

Company: 6Sense

Location: USA

Posted Oct 07, 2024

6sense is a company that aims to revolutionize B2B organizations by predicting customer behavior and providing a sales and marketing platform. The company values its employees and offers a range of benefits, including health coverage, paid time off, and stock options. The job description is for a UX Engineer to build an enterprise-level design system.

Senior Product Designer

Company: Futurhealth

Location: USA

Posted Oct 07, 2024

The job posting is seeking a product designer with expertise in user experience, visual design, and research to contribute to building innovative products that enhance experiences for patients and internal teams. The ideal candidate has 8+ years of product design experience, expertise in design tools, and excellent communication skills.

Corporate Network Engineer

Company: Stripe

Location: USA

Posted Oct 07, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a network engineer to design, build, and operate its global corporate offices and support centers.

Senior Product Manager - Platform

Company: Twitch

Location: USA

Posted Oct 07, 2024

Twitch is a live streaming service with a focus on community and user experience. The company is looking for a Senior Product Manager to lead the Registration and Authentication experience, ensuring a seamless and secure account creation process. The role requires experience in product management, user authentication, data security, and leadership.

Survey Ops Program Manager

Company: Airbnb

Location: USA

Posted Oct 07, 2024

The job posting is for a Survey Ops Program Manager at Airbnb, responsible for building out listening frameworks and requirements for stakeholder teams, survey program management, and digital listening funnels. The role requires strong analytics, survey program operations, and survey platform optimization skills, as well as experience in business and data analysis, project management, and customer advocacy.

Director OR Manager of Demand Generation

Company: Crux

Location: USA

Posted Oct 07, 2024

Crux is a technology company building a platform to power the flow of data globally. They are seeking a Director/Manager of Demand Generation to join their Marketing team.

Fire Alarm & Life Safety Designer

Company: Johnson Controls

Location: USA

Posted Oct 07, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is looking for a fire alarm designer with three years of experience in the industry, advanced computer skills, and a NICET I certification.

Senior Software Engineer - Metrics and Storage

Company: Weights & Biases

Location: USA

Posted Oct 07, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a leader to scale their metrics and storage engines to meet the needs of their growing userbase. The company has a strong team and a good reputation in the industry.

Customer Success Manager

Company: Pavilion Payments

Location: USA

Posted Oct 07, 2024

The Customer Success Manager is responsible for achieving revenue and retention of Pavilion customers, managing customer expectations, and identifying cross-sale and up-sale opportunities. The role requires excellent presentation skills, business acumen, and strong working competency with Microsoft Office and Office 365 products.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages