Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Content Strategist

Company: Unlockhealth

Location: USA

Posted Oct 08, 2024

Unlock Health is a marketing agency that helps healthcare providers achieve their missions by creating data-driven content strategies. They are looking for a Content Strategist to join their team, who will work closely with cross-functional teams to develop and execute content strategies that resonate with target audiences and drive engagement.

Product Designer

Company: Embroker

Location: USA

Posted Oct 08, 2024

The job posting is for a Product Designer position that requires 3+ years of experience in UX design. The role involves creating and iterating on user experiences, leading remote usability tests, and working collaboratively with cross-functional teams. The job offers a competitive salary range and the opportunity to work on multiple shipped products.

Customer Success Manager (SaaS)

Company: Salesmsg

Location: USA

Posted Oct 08, 2024

The company Salesmsg is looking for a Customer Success Manager to work with their top-tier clients. The role involves managing customer relationships, providing elite VIP service, and helping customers achieve their business goals. The company offers a range of benefits, including remote work, unlimited PTO, and a competitive salary.

Education Engineer

Company: Builder.io

Location: USA

Posted Oct 08, 2024

Builderio is looking for an Education Engineer to join their team and create comprehensive documentation for their products. The role requires strong technical background, excellent writing and communication skills, and experience with JavaScript frameworks.

Customer Success Manager

Company: Keyfactorinc

Location: USA

Posted Oct 08, 2024

Keyfactor is a company that provides identity-first security solutions. They are looking for a Customer Success Manager to join their team. The job involves ensuring customers achieve their desired business outcomes, cultivating collaborative relationships, and providing consultative recommendations. The company values trust, innovation, and teamwork, and offers a range of benefits and perks.

Sr. DevOps Engineer

Company: Perforce

Location: USA

Posted Oct 08, 2024

Perforce is a company that values collaboration, creativity, and wellness. They are looking for a Sr DevOps engineer to design and build a cloud platform for their SaaS product portfolio. The company is proud to work with talented and dedicated people across the globe.

Staff Product Manager

Company: Taskrabbit

Location: USA

Posted Oct 08, 2024

Taskrabbit is hiring a seasoned product manager to lead one of their top company initiatives. The ideal candidate has 8+ years of experience in product management and has a strong customer focus. The role involves developing strong opinions on strategy, leading product development, and growing partnerships to be a major source of revenue.

Director of Partnerships

Company: Salesmsg

Location: USA

Posted Oct 08, 2024

Salesmsg is a people-first company that values its customers and employees. They are looking for a Director of Partnerships who is experienced, empathetic, and able to build strong relationships with partners. The company offers a range of benefits, including unlimited time off, medical and dental insurance, and a competitive salary.

Email Marketing Specialist

Company: Lumivero

Location: USA

Posted Oct 08, 2024

Lumivero is a company that develops data intelligence software to empower users to answer complex questions and make informed decisions. The company offers custom-built software solutions and a global team of experts to support its customers.

Manager - Solutions Architect

Company: Grafana Labs

Location: USA

Posted Oct 08, 2024

Grafana Labs is seeking a dynamic Manager for their Solutions Architects team. The role involves leading a team of technologists, collaborating with clients, and driving successful business outcomes in the observability domain.

Executive Recruiter

Company: Apollo.io

Location: USA

Posted Oct 08, 2024

The role of an Executive Recruiter at Apollo involves sourcing and hiring executives for technical and business functions, working closely with senior leadership, and ensuring a best-in-class candidate experience.

Regional Vice President

Company: Cyderes

Location: USA

Posted Oct 08, 2024

Cyderes is a cybersecurity services provider with a global presence, offering managed security services, identity and access management, and professional services. The company is seeking a Regional Vice President of Sales to lead a team of sales managers and account executives in the US East Region.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages