Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Regional Vice President - Sales

Company: StackAdapt

Location: USA

Posted Oct 03, 2024

StackAdapt is a self-serve advertising platform seeking a dynamic Regional Vice President to lead their West Coast team. The role involves selling programmatic advertising solutions, leading a team, and collaborating with various teams.

Strategic Account Manager

Company: Upwork

Location: USA

Posted Oct 03, 2024

Upwork is a remote-first organization that provides a platform for companies and talent to work together. The company is committed to creating economic opportunities and fostering a diverse and inclusive workforce. The job description highlights the importance of building relationships with clients, identifying opportunities, and providing thought leadership.

Growth Associate, Conversion Rate Optimization

Company: Grow Therapy

Location: USA

Posted Oct 03, 2024

The job posting is for a Growth Associate who will be responsible for executing website strategy, analyzing data, and improving user experience. The role requires strong customer-centric mindset, data analysis skills, and collaboration with cross-functional teams.

Sr. Product Marketing Manager

Company: Lattice

Location: USA

Posted Oct 03, 2024

The job posting is looking for a Senior Product Marketer to join their agile team, driving awareness and adoption of their innovative HR solutions. The role requires adaptability, a hunger to learn, and a willingness to pivot between strategic initiatives and managing deliverables. The company offers a competitive salary, benefits, and a dynamic collaborative environment.

VP of Sales

Company: Buildout

Location: USA

Posted Oct 03, 2024

Buildout is a company that provides software products and services for commercial real estate brokers. They are looking for a Vice President of Sales to develop and execute new sales and existing customer strategies. The ideal candidate should have a proven track record of motivating and driving high-performing revenue teams.

Principal Site Reliability Engineer

Company: ScienceLogic

Location: USA

Posted Oct 03, 2024

ScienceLogic is looking for a Principal Site Reliability Engineer to enhance their SaaS infrastructure security protocols and collaborate across the organization to design, build, and operationalize SaaS services. The company is passionate about automation and solving complex business and technology challenges.

Banking Partner Manager

Company: BVNK

Location: USA

Posted Oct 03, 2024

BVNK is a next-generation payments platform that bridges the gap between traditional and digital finance. The company is looking for a Banking Partner Manager to prospect for new banking partners and manage the onboarding process. The role requires experience in the banking and payments industry and offers opportunities for growth and development.

Account Executive

Company: Blockdaemon

Location: USA

Posted Oct 03, 2024

Blockdaemon is seeking an Account Executive to drive SMB sales efforts. The role requires a strong understanding of blockchain technology and experience in B2B SAASInfrastructure sales. The company provides integrated business solutions to exchanges, custodians, and developers using its suite of blockchain tools.

Sales Engineer

Company: Red Canary

Location: USA

Posted Oct 03, 2024

The job posting is looking for a sales engineer to work with Central Account Executives throughout the sales cycle, creating custom presentations and demos, and facilitating proof-of-concepts. The ideal candidate has 3+ years of customer-facing sales engineering experience, knowledge of security industry, and technical knowledge of networking and endpoint security concepts.

Senior Data Analyst

Company: Typeform

Location: USA

Posted Oct 03, 2024

The Senior Data Analyst role at Typeform involves working with stakeholders to analyze business performance, providing actionable insights, and driving growth. The role requires experience in data analysis, SQL, and Python, as well as strong communication and partnership skills.

Enterprise - Senior Account Manager

Company: Xero

Location: USA

Posted Oct 03, 2024

The job description is for a Senior Account Manager to manage and grow accounting partners by developing and executing a digital strategy. The role requires extensive appointment making, meeting management, and travel. The goal is to support partners' success in migrating clients to the Xero platform.

Senior Director - Revenue Accounting

Company: GitLab

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Director of Revenue Accounting at GitLab. The role involves leading a global revenue accounting team, collaborating with other teams, and ensuring the integrity of revenue recognition. The ideal candidate has a CPA, significant management and technology industry experience, and experience with public company accounting.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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