Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Tier 1 Support Analyst

Company: Syndigo

Location: USA

Posted Oct 03, 2024

The job description is for a Tier 1 support analyst who will provide exceptional customer service and support to clients. The ideal candidate will have excellent communication skills, problem-solving skills, and the ability to work independently and as part of a team.

Engineering Manager - Ads Signals Growth

Company: Reddit

Location: USA

Posted Oct 03, 2024

The job posting is for an Engineering Manager position at Reddit's Ads Signals Growth team. The role involves leading a team to develop and maintain APIs, 3P integrations, and foundational infrastructure for collecting and curating off-platform signals. The job requires experience in leading engineering teams, partnering with product managers and designers, and having a strong understanding of ads domains.

Front End Developer - React

Company: Sensor Tower

Location: USA

Posted Oct 03, 2024

Sensor Tower is a company that cultivates responsibly sourced market intelligence, providing insights to help businesses make better decisions. They offer a flexible work environment, competitive salary range, and benefits such as flexible time off, health and wellness stipend, and monthly internet stipend.

Senior Staff Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Oct 03, 2024

The job posting is for a Senior Staff Engineer position at Airbnb's Marketing Technology team. The role involves building and maintaining a state-of-the-art platform for effective marketing campaigns and customer engagement. The team works closely with cross-functional teams to achieve ambitious goals.

Staff Engineer - Data Processing / Messaging

Company: Reddit

Location: USA

Posted Oct 03, 2024

The DPWF team is looking to hire a Staff Software Engineer to work on infrastructure and software development. The team is working on projects such as Kafka, event driven architectures, and automation. The job requires experience with asynchronous communication patterns, Kafka, and Kubernetes. The company offers various benefits, including comprehensive healthcare, 401k matching, and flexible vacation.

Compliance Analyst

Company: Weights & Biases

Location: USA

Posted Oct 03, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Compliance Analyst to manage compliance projects and tasks. The job requires 12 years of experience in a supporting GRC Security Risk or related role, familiarity with security frameworks, and strong communication skills.

ServiceNow Solution Architect

Company: Tanium

Location: USA

Posted Oct 03, 2024

Tanium is seeking a PreSales Solution Architect to join their team. The role involves providing technical expertise, engaging in strategic discussions, and collaborating with partners to create business plans and solutions.

Support Operations Manager

Company: Workiva

Location: USA

Posted Oct 03, 2024

The job posting is for a Support Operations Manager who will create and maintain learning content, develop a long-term training strategy, and collaborate with global teams. The role requires experience in developing learning content, implementing learning programs, and delivering live and virtual training.

Enterprise Architect

Company: Dynamo Technologies

Location: USA

Posted Oct 03, 2024

Dynamo Technologies LLC is seeking an Enterprise Architect to support their FAS Enterprise Architecture Support contract. The job requires experience in software architecture, cloud platforms, and Agile development. The company is an Equal OpportunityAffirmative Action employer.

Manager - Voice of the Partner Team

Company: HubSpot

Location: USA

Posted Oct 03, 2024

The Manager Voice of the Partner Team role is responsible for managing partner feedback channels, developing strategies for gathering feedback, and utilizing insights to drive strategic changes and improvements in the partner program structure.

Solutions Architect

Company: Dynamo Technologies

Location: USA

Posted Oct 03, 2024

Dynamo Technologies LLC is seeking a Solutions Architect to support their USDA Foreign Agricultural Service Enterprise Architecture Support contract. The job requires experience in software architecture, development, and IT leadership, with a focus on cloud platforms and Agile development environments.

Lead Data Analyst - Product

Company: hims & hers

Location: USA

Posted Oct 03, 2024

The role of Manager of Product Analytics involves shaping customer experience through experimental design and hypothesis testing, working with cross-functional teams, and providing actionable recommendations. The ideal candidate has 8+ years of analytics experience, strong organizational skills, and expertise in SQL, data modeling, and statistics.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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