Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Quality Assurance CX Specialist

Company: Bilt Rewards

Location: USA

Posted Oct 03, 2024

The job description is for a Quality Assurance CX Specialist role at Bilt Rewards. The ideal candidate should have excellent communication skills, be a product expert, and have a strong desire to help others. The responsibilities include conducting evaluations, providing feedback, and identifying trends. The company offers a competitive salary range of $65,000 to $75,000, equity, and an annual performance-based bonus.

Manager, Detection & Response Engineer

Company: Expel

Location: USA

Posted Oct 03, 2024

The text describes a positive experience of working at Expel, a cybersecurity company. The author highlights the company's innovative approach to managed security, its enthusiastic customers, and the opportunity to work with a talented team. The text also mentions the company's focus on providing a sustainable model for continuously adding content to its product and its commitment to creating new and novel approaches for SOC analysts.

Recruiter

Company: ABC Legal Services

Location: USA

Posted Oct 03, 2024

ABC Legal Services is a national leader in filing service of legal documents, looking for talented new team members to support their growth. They offer competitive salary, comprehensive benefits, and work from home flexibility.

Field Event Production Manager

Company: HubSpot

Location: USA

Posted Oct 03, 2024

The job posting is for an Event Marketer role at HubSpot, requiring experience in creating engaging field activations and events. The role involves managing event logistics, supporting partner events, and utilizing marketing tools like HubSpot. The company is looking for a self-starter who can work in a fast-paced environment and has experience working with CSuite Executives and corporate talent clients.

Email Marketing Coordinator

Company: Betting Hero

Location: USA

Posted Oct 03, 2024

Betting Hero is a leading company in the iGaming industry, seeking a Digital Content and Email Marketing Specialist to join their team. The company is passionate about innovation, diversity, and inclusion, and offers a flexible and supportive work culture.

Senior Software Developer (UI, Java, Go, Postgres, SQL)

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

GDIT is seeking a highly motivated Software Developer Advisor to join their growing team to develop, support, and modernize mission-critical applications for their DHS customer. The successful candidate will help to develop, deploy, and maintain mission-critical applications and will work proactively, collaboratively, and with an entrepreneurial spirit in providing OampM support in the form of developmental engineering to the customer and their Stakeholder communities in achieving their critical missions.

Head of Sales

Company: Casebook PBC

Location: USA

Posted Oct 03, 2024

The job description is for a Head of Sales position at Casebook PBC, a company that provides technology to help human services professionals. The role requires a deep commitment to improving outcomes through technology and supporting the company's mission of helping the helpers.

Design Consultant II

Company: Suvoda

Location: USA

Posted Oct 03, 2024

The job description is for a Design Consultant II who will work on a cross-functional project team to deliver Interactive Response Technology (IRT) for clinical trials. The role requires strong communication and analytical skills, as well as experience in IRT or a related field.

Director of National Shopper & Channel Marketing

Company: OLIPOP

Location: USA

Posted Oct 03, 2024

OLIPOP is a company that aims to provide an affordable and delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers. They are looking for a Director of National Shopper and Channel Marketing to join their team and drive high-impact shopper marketing.

Senior Analyst

Company: RWJBarnabas Health Corporate Services

Location: USA

Posted Oct 03, 2024

The job overview describes a Senior Analyst position at RWJBarnabas Health, responsible for contract negotiations, rate modeling, and revenue optimization. The role requires strong analytical skills, experience with managed care contracts, and excellent communication skills. The job offers a market-competitive total rewards package and a unique opportunity to make a positive impact in local communities.

Data Engineering Manager (AWS GovCloud)

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

The job description highlights the opportunity to work as a Data Engineer Sr Manager at GDIT, providing transformative solutions to clients and advancing the mission. The company offers a unique chance to join a best-performing OampM team, supporting critical national security missions.

Document Remediation Specialist/Technical Writer

Company: General Dynamics Information Technology

Location: USA

Posted Oct 03, 2024

GDIT is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the US government, defense, and intelligence community. The company is looking for a 508 Document Remediation Specialist Technical Writer to join their team remotely to support the Centers for Medicare and Medicaid Services (CMS) Marketplace Assister Technical Support (MATS) program.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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