Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Drafter (Steel Joist & Deck Detailer/Checker) (Remote)

Company: Canam Steel Corporation

Location: USA

Posted Oct 02, 2024

The job description is for a Drafter Steel Joist amp Deck DetailerChecker at Canam Steel Corporation. The role involves preparing layout plans, bills of material, and checking accuracy. The job requires experience in steel drafting, strong communication skills, and ability to work with AutoCAD software.

Data Analyst

Company: PointClickCare

Location: USA

Posted Oct 03, 2024

PointClickCare is a leading healthcare technology platform that enables meaningful care collaboration and real-time patient insights. The company has grown exponentially and is recognized for its cloud-based healthcare software and vibrant culture.

Graphic Designer

Company: Jacent Strategic Merchandising

Location: USA

Posted Oct 02, 2024

Jacent Strategic Merchandising is looking for a talented graphic designer to create visual representations for packaging and marketing materials. The ideal candidate will have expert knowledge of design software and be skilled in every step of the design process.

Senior/Staff Software Engineer - Backend

Company: Joincommonroom

Location: USA

Posted Oct 02, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. The company is looking for a talented engineer to join their team, who can work independently, collaborate with others, and have a passion for learning and growth. The company offers a competitive salary, equity ownership, and a range of benefits, including unlimited paid time off, paid company holidays, and a work-from-home policy.

Game Writer

Company: AppLovin

Location: USA

Posted Oct 02, 2024

AppLovin is a company that provides end-to-end software and AI solutions for businesses to reach, monetize, and grow their global audiences. They are recognized as one of the Best Workplaces in the Bay Area and have been a Certified Great Place to Work for four years. They are seeking a game writer for their latest title, Modern Community, and are looking for a wordsmith who can write dramatic and humorous dialogue, create dynamic and interesting characters, and replicate the existing tone and voice of their game.

Senior DevOps Engineer

Company: Esri

Location: USA

Posted Oct 02, 2024

The job posting is for a DevOps Engineer position at Esri, a company that values diversity and inclusion. The job requires experience with cloud-based mapping analytics, containerized microservice components, and continuous integration and deployment tools. The company offers a competitive total rewards strategy, including health and welfare benefits, 401k and profit-sharing programs, and opportunities for personal and professional growth.

Sales Specialist - Education

Company: brightwheel

Location: USA

Posted Oct 03, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusivity, and is looking for a sales representative to focus on upselling existing customers to its education department.

Account Manager

Company: Abbott Laboratories

Location: USA

Posted Oct 02, 2024

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company has a portfolio of life-changing technologies and products, and its nutrition business develops science-based nutrition products for people of all ages. Abbott is a great place to work, with a company culture that values diversity, inclusion, and employee well-being.

Director, Commercial FP&A

Company: Alto

Location: USA

Posted Oct 02, 2024

Alto Pharmacy is a digitally-powered pharmacy that provides a simpler and more supportive pharmacy experience. The company is looking for a Financial Strategy Development Lead to lead the development and implementation of financial strategies aligned with the company's overall objectives and growth plans.

Director Strategic Initiatives - Pharmacy

Company: Innovaccer

Location: USA

Posted Oct 02, 2024

The job posting is looking for a Director of Strategic Initiatives in Pharmacy to lead the growth strategy for the Pharmacy team at Innovaccer. The role involves formulating business strategies, partnering with sales and marketing teams, and driving high-priority sales conversions. The ideal candidate should have experience in healthcare payer consulting, strong project management skills, and excellent client-facing skills.

HR Coordinator

Company: AeroVect

Location: USA

Posted Oct 02, 2024

AeroVect is a company that is transforming ground handling with autonomy. They are a Series A company backed by top-tier venture capital investors in aviation and autonomous driving. The company is looking for an HR Coordinator to manage key human resources functions, including onboarding, offboarding, payroll, and benefits administration.

Senior Customer Marketing Manager

Company: Spare Labs Inc.

Location: USA

Posted Oct 02, 2024

Spare is hiring a Senior Customer Marketing Manager to drive customer loyalty, retention, and advocacy through innovative marketing programs. The role involves crafting strategies to enhance customer experience, showcasing Spare's transformative value, and working cross-functionally with internal teams.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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