Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Field Marketing Events Manager

Company: Five9

Location: USA

Posted Oct 02, 2024

Five9 is a leading provider of cloud contact center software, and they are looking for an experienced Field Marketing Events Manager to join their North America Field Marketing team. The ideal candidate will have experience driving event strategy and execution, and working in a fast-paced environment.

Senior Product Manager - Trail Experience

Company: AllTrails

Location: USA

Posted Oct 02, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, reviews, and user recordings. The company is looking for a Senior Product Manager to join their Trail Experience team to help millions of people get the most out of their outdoor experiences.

Clinical Staffing Recruiter

Company: Trusted

Location: USA

Posted Oct 02, 2024

Trusted Health is a digital labor marketplace and workforce management solution for the healthcare industry. They provide a platform for nurses to find job opportunities and handle benefits, payroll, and compliance. The company has received support from top institutional investors and has a mission to help more people get care.

Producer - Creative Operations

Company: Wealthfront

Location: USA

Posted Oct 02, 2024

Wealthfront is looking for a Producer to help facilitate manage and improve the workflow of our rapidly growing creative and marketing teams. The role involves managing project plans, tracking progress, and removing obstacles for the team to ensure we deliver category-defining work on strategy on time and on budget.

Senior Manager Platform Integrations

Company: Privia Health

Location: USA

Posted Oct 02, 2024

Privia Health is a technology-driven company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is looking for a Senior Manager Platform Integrations to work closely with the technology onboarding, integrations, clinical data conversion, and interface build areas.

Senior Programs and Business Operations Lead

Company: Airbnb

Location: USA

Posted Oct 02, 2024

The job posting is for a Senior Programs and Business Operations Lead at Airbnb, responsible for driving the global expansion of the Guest Services business. The role involves developing and executing innovative strategies, collaborating with cross-functional teams, and leading projects to accelerate global expansion.

Licensed Property & Casualty Agent

Company: US

Location: USA

Posted Oct 02, 2024

The job description is for a customer service representative at itel, a company that values diversity and inclusion. The role involves taking inbound calls, selling products, and providing customer service. The company offers competitive pay, benefits, and a fun work environment.

Senior Product Marketing Manager

Company: Scribd

Location: USA

Posted Oct 02, 2024

Scribd is a company that aims to spark human curiosity and democratize the exchange of ideas and information. They support a culture of collaboration and empowerment, and are looking for a Product Marketing Manager to join their team.

Head of Postmark

Company: ActiveCampaign

Location: USA

Posted Oct 02, 2024

ActiveCampaign is seeking a senior leader for Postmark, a transactional email product and business unit. The successful candidate will lead the growth of transactional email at ActiveCampaign, drive the vision and strategy for the product, and partner closely with key leaders.

Senior Business Analyst

Company: 3Cloud

Location: USA

Posted Oct 02, 2024

The job posting is for a Senior Business Analyst role at 3Cloud, a company that hires people who are willing to experiment, give feedback, and challenge each other. The role involves working on Azure roadmap offerings, defining business needs, and developing a prioritized backlog. The company offers competitive compensation, flexible work location, and a range of benefits.

Software Engineer III - Electronic Health Records

Company: Nextech

Location: USA

Posted Oct 02, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers a range of benefits, including competitive pay, a generous bonus structure, and a comprehensive wellness program. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite.

Analytical Data Engineer

Company: The Motley Fool

Location: USA

Posted Oct 02, 2024

The Motley Fool is looking for a Freelance Data Engineer to join their team on an independent contract basis. The role requires 45+ years of relevant experience and involves building data pipelines, optimizing data systems, and working closely with stakeholders.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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