Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Service

Company: Omni Interactions

Location: USA

Posted Oct 01, 2024

Join Omni Interactions as an independent contractor and gain access to exclusive contracts. You'll work from home providing customer service to Omnis clients, with flexible work schedule options and competitive hourly rates.

Federal Solutions Engineer

Company: Mark43

Location: USA

Posted Oct 01, 2024

Mark43 is seeking a Federal Solutions Engineer to join their team. The role requires close collaboration with internal teams and involves identifying customer needs, developing solutions, and presenting products to clients. The ideal candidate will have a background in public safety, strong problem-solving skills, and experience with software engineering and customer experience.

Fuel Tax Coordinator III

Company: Ryder System

Location: USA

Posted Oct 01, 2024

The job description is for a Fuel Tax Coordinator III who will process fuel tax documents, collaborate with customers and vendors, and oversee automated and semi-automated processes. The role requires knowledge of fuel tax requirements and intermediate proficiency in Microsoft Office products.

Accountant Sr.

Company: Pathward

Location: USA

Posted Oct 01, 2024

Pathward is a hybrid remote office company dedicated to growing talent and providing financial inclusion. They offer a comprehensive benefits package and strive to build a diverse and inclusive culture.

Senior UX Designer

Company: Xometry

Location: USA

Posted Oct 01, 2024

Xometry is looking for a Senior UX Designer to join their User Experience team. The company values diversity, equity, and inclusion, and is committed to providing a positive workplace for all. The job requires a strong portfolio and experience designing for web apps in marketplace companies.

Staff Security Engineer, Central Technology

Company: Chan Zuckerberg Initiative

Location: USA

Posted Oct 01, 2024

The Chan Zuckerberg Initiative is a philanthropic organization founded by Priscilla Chan and Mark Zuckerberg to help solve some of the world's toughest challenges. They aim to build a more inclusive, just, and healthy future for everyone by leveraging technology and pairing engineering with grantmaking, impact investing, and policy work.

DevOps Engineer III / Cloud

Company: SNC

Location: USA

Posted Oct 01, 2024

The job posting is for a software development position at SNC, a global leader in aerospace and national security. The job requires experience with cloud-native applications, microservices, and containerized architectures. The company offers a generous benefit package and a competitive salary.

Senior Customer Success Engineer

Company: Vercel

Location: USA

Posted Oct 01, 2024

Vercel is looking for a Senior Customer Success Engineer to join their team. The role involves resolving customer concerns, creating and improving internal tooling, and engineering solutions to help customers get the most out of the platform. The ideal candidate will have frontend development experience, excellent communication skills, and a passion for digging deep to find and resolve root causes.

Data Engineer

Company: Blue Tiger

Location: USA

Posted Oct 01, 2024

Blue Tiger is looking for a fulltime Data Engineer to join their team. The role involves working with federal government employees to design and create digital content. The company values diversity and inclusion and offers a range of benefits.

HR and Benefits Administrator

Company: PeopleGrove

Location: USA

Posted Oct 01, 2024

The HR and Benefits Administrator will support the team in the US and India by managing benefits programs and providing exceptional service to employees. The role requires strong organizational skills, attention to detail, and excellent communication skills.

Business Transformation Project Manager

Company: Lennar Homes

Location: USA

Posted Oct 01, 2024

Lennar Mortgage is a company that empowers its employees to build their future, offering a supportive and enriching environment, competitive benefits, and opportunities for advancement.

Senior/Staff Full-Stack Engineer

Company: LocalStack

Location: USA

Posted Oct 01, 2024

LocalStack is a young startup building cutting-edge technology to revolutionize cloud development processes. They are seeking a Senior Full-Stack Engineer to join their SaaS Platform team, responsible for implementing new features, leading projects, and ensuring operational excellence.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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