Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Quadient Technical Lead

Company: Cognizant

Location: USA

Posted Oct 02, 2024

The job posting is for a Quadient Technical Lead position at Cognizant Digital Engineering. The company is seeking a highly qualified candidate with experience in developing and building high-performing scalable enterprise applications. The job involves designing customer communications and document processing workflows, developing and configuring Quadient Inspire applications, and troubleshooting issues related to document composition and output generation.

Senior UX Designer

Company: TetraScience

Location: USA

Posted Oct 02, 2024

TetraScience is a company that aims to improve and extend human life by providing a scientific data and AI cloud. They combine open data and AI with deep scientific expertise to accelerate scientific outcomes. The company values transparency, trust, fearlessness, and alignment with customers, and is looking for individuals who share these values to join their team.

Data Quality Governance Techno Functional Consultant

Company: Cognizant

Location: USA

Posted Oct 02, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. They are seeking a highly experienced Principal Architect to join their team. The ideal candidate will have expertise in Java, Python, Rest API, Data Management, and other relevant technologies.

Senior Accounting Manager

Company: Labelbox

Location: USA

Posted Oct 02, 2024

The role is an exciting opportunity to join the Accounting team at Labelbox, requiring a high-energy, hands-on individual with experience in SaaS-based businesses, US GAAP accounting practices, and proficiency in Google Sheets, Microsoft Word, and Excel.

Kronos Senior Functional Expert

Company: Cognizant

Location: USA

Posted Oct 02, 2024

Cognizant Technology Solutions is looking for a Kronos Senior Functional Expert Scheduling to join their team. The role requires experience with KronosUKG Workforce suite of products and excellent consultative and communication skills. The company offers a competitive salary, benefits, and opportunities for growth.

Conract Litigation Attorney

Company: Tempositions, Inc.

Location: USA

Posted Oct 02, 2024

The job posting is for a contract attorney position with a prestigious government agency, requiring 1+ years of litigation experience. The responsibilities include preparing and trying complex cases, negotiating settlements, and reviewing agreements.

Sr. Director, Partner Account Manager

Company: Coupa

Location: USA

Posted Oct 02, 2024

Coupa is a leading AI-driven platform that helps companies operate smarter and grow faster. The company is looking for a sales professional with experience in global alliances and partner sales to join their team.

Principal Product Manager - Integrations

Company: Apollo.io

Location: USA

Posted Oct 02, 2024

The role of Principal Product Manager Integrations at Apolloio involves leading the development of integrations platform, defining vision and roadmap, and collaborating with cross-functional teams to deliver seamless scalable integrations.

Lead AWS Architect with Gen AI

Company: Cognizant

Location: USA

Posted Oct 02, 2024

Cognizant is seeking a highly experienced Principal Architect with 15 to 19 years of experience to join their team. The ideal candidate will have extensive technical skills in Generative AI and Amazon Code Whisperer AWS Bedrock image and text Amazon Comprehend Medical AWS Open Search Amazon Comprehend Amazon Sagemaker Amazon Document DB AWS Lambda Nodejs and Python. The company offers a competitive salary and benefits package.

Product Manager

Company: QCSS Health

Location: USA

Posted Oct 02, 2024

QCSS Health is seeking an experienced Product Manager to join their team. The ideal candidate will have a strong background in both product and healthcare industry. The company offers an exciting opportunity to support health care insurers and providers in improving health care outcomes for vulnerable populations.

Customer Service Representative

Company: Maximus

Location: USA

Posted Oct 02, 2024

The job posting is for a Customer Service Representative position at Maximus, a company that provides equal employment opportunities to all qualified applicants. The job requires answering inquiries from consumers, facilitating the fulfillment of caller requests, and maintaining up-to-date knowledge of all programs and systems. The company offers a variety of benefits, including health insurance coverage, life and disability insurance, and paid holidays.

Arbitration Support Representative

Company: OPENLANE

Location: USA

Posted Oct 02, 2024

OPENLANE is seeking an Arbitration Support Representative with experience in the automotive field and customer service environment. The ideal candidate will have 2+ years of experience in arbitration support or a related field. The role involves investigating and resolving customer arbitration claims, utilizing analytics to identify trends, and collaborating with inspection and quality control teams.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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