Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Cloud Solutions Architect

Company: Britive

Location: USA

Posted Oct 02, 2024

Britive is a cutting-edge cloud cybersecurity startup that provides a modern approach to securing and operationalizing privileged access to critical infrastructure data and applications. The company is looking for a Sr Cloud Solutions Architect to join its Solutions Engineering Black Belt team, who will be responsible for creating the category with evangelism, new logos and lands, and product and market growth scaling through partners and tech alliances.

Marketing Copywriter

Company: Taskrabbit

Location: USA

Posted Oct 02, 2024

Taskrabbit is looking for a creative and analytical copywriter to concept and write across all marketing channels, including brand TV, OOH campaigns, email campaigns, and more. The ideal candidate has 3+ years of experience in conceptual copywriting and campaign writing, strong copywriting skills, and experience in digital marketing.

Technical Support Engineer

Company: Neon

Location: USA

Posted Oct 02, 2024

The company Neon is looking for a technical support engineer to join their team. The role involves providing first-line support, troubleshooting technical problems, and ensuring a positive user experience. The company is a well-funded startup with a distributed team and a focus on open-source principles.

Software Engineer III - Security

Company: ExtraHop

Location: USA

Posted Oct 02, 2024

ExtraHop is seeking a Software Engineer 3 | Security to build and operate tools, pipelines, and lab infrastructure to provide security teams with the intelligence they need to confront and stop advanced threats.

Account Executive - National Accounts

Company: Kontakt.io

Location: USA

Posted Oct 02, 2024

Kontaktio offers an advanced care delivery operations platform that leverages intelligent data analysis to provide actionable insights and AI-driven recommendations. The company has experienced exceptional growth, with a team expansion and quadrupled annual recurring revenue. Kontaktio is seeking a skilled National Accounts AE to help accelerate growth in the healthcare sector.

Creative designer/ Graphic designer

Company: MGID

Location: USA

Posted Oct 02, 2024

MGID is a leading company in native advertising, offering a range of integrated solutions to help brands promote their services and goods. They are seeking a talented Creative Designer with experience in developing creative solutions for integrated digital marketing campaigns.

Commercial Director

Company: M Group Services

Location: USA

Posted Oct 02, 2024

The Commercial Director role requires a senior leader with a strong background in commercial leadership, driving revenue growth, and improving profitability. The role involves developing and implementing a comprehensive commercial strategy, supporting sales and client relationships, and leading complex contract negotiations.

Account Executive

Company: Digs

Location: USA

Posted Oct 02, 2024

Digs is an innovative startup looking for a motivated and dedicated Account Executive to join their small dynamic team. The role involves leading the sales cycle, building strong relationships with clients, and working closely with cross-functional teams. The company offers a competitive salary, generous equity, and a range of benefits.

Software Engineer - Lifecycle

Company: Vercel

Location: USA

Posted Oct 02, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a full stack developer to join their lifecycle engineering team. The role involves designing and developing features that enhance the user experience, optimizing conversion and retention rates, and ensuring scalability and reliability of software systems.

Marketing Copywriter

Company: Taskrabbit

Location: USA

Posted Oct 02, 2024

Taskrabbit is looking for a creative and analytical copywriter to concept and write content across various marketing channels. The role requires strong copywriting skills, experience in campaign writing, and ability to adapt to different marketing channels.

Software Engineer

Company: Gauntlet

Location: USA

Posted Oct 02, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They publish cutting-edge research and are dedicated to enhancing the industry's understanding of decentralized systems.

Technical Partner Relationship Manager

Company: SmithRx

Location: USA

Posted Oct 02, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is committed to making a positive impact on the US healthcare system.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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