Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sales Manager

Company: Pointdigitalfinance

Location: USA

Posted Oct 01, 2024

Point is a company that aims to make homeownership more valuable and accessible to all. They are looking for a Sales Manager to join their team and support their Account Managers. The role involves driving top-offunnel sales activities, cultivating a culture of continuous learning, and developing and implementing key sales initiatives.

Senior Manager Payor Partnerships

Company: EQUIP Health

Location: USA

Posted Oct 01, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that aims to provide accessible treatment to everyone. The company has been recognized for its strong outcomes and treatment approach, and is seeking a Payor Partnerships Senior Manager to support its growth and success.

Integrated Marketing Specialist

Company: Domino Data Lab

Location: USA

Posted Oct 01, 2024

The text describes Domino Data Lab, a company that powers model-driven businesses with its Enterprise AI platform. The company is seeking to build a world-class demand-gen engine and is looking for a Marketing team member to help achieve this goal. The role requires experience in designing and executing effective email nurture programs, expertise in virtual event management, and a data-driven mindset.

Senior Cloud Architect

Company: Dispel

Location: USA

Posted Oct 01, 2024

Dispel is a cybersecurity company specializing in secure remote access and threat detection for industrial control systems. They are seeking a Cloud Architect Engineer to join their team of 25 engineers. The ideal candidate should have experience in designing and implementing mature cloud deployments.

Global Sales Analytics Lead

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Global Sales Analytics Lead, requiring a Bachelor's degree in Mathematics or a relevant field, 8+ years of work experience, and advanced SQL experience. The role involves analyzing data to drive business decisions, communicating insights to business leads, and developing strategic partnerships.

Product Owner

Company: TherapyNotes.com

Location: USA

Posted Oct 01, 2024

TherapyNotes is a software company that provides behavioral health practice management and electronic health records software. They are looking for a Product Owner to manage the product lifecycle and work closely with the development team.

Key Account Specialist

Company: SGS

Location: USA

Posted Oct 01, 2024

The job description is for a Key Account Specialist at SGS, a leading testing and certification company. The role involves managing client accounts, providing excellent customer service, and identifying business development opportunities.

Technical Support Engineer

Company: Veeam Software

Location: USA

Posted Oct 01, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. The company is looking for focused individuals to provide a world-class product and support experience to customers.

Remote Customer Service Work from home Select your schedule!

Company: Omni Interactions

Location: USA

Posted Oct 01, 2024

The job posting is for a remote customer service representative position with Omni Interactions. The job offers flexible work schedules, competitive pay rates, and opportunities for additional incentives. The required skills include exceptional communication skills, a proven track record in customer service, and proficiency in technology.

Sr. Engineering Manager

Company: Craft.co

Location: USA

Posted Sep 30, 2024

Craft is seeking a Senior Engineering Manager to lead their Data Platform team, responsible for defining and implementing standards for data storage in Databricks. The team is growing and has members in the US and Poland. The role requires experience in leading and empowering software development teams, building data lakes, and partnering with the business to deliver real value.

Real World Data Analytics Programmer/Analyst Consultant

Company: ClinChoice

Location: USA

Posted Sep 30, 2024

ClinChoice is a global full-service CRO searching for a Real World Data Analytics ProgrammerAnalyst Consultant to join one of their clients. The role involves executing statistical analysis plans, providing analytic input, and managing workload in support of one or more therapeutic areas.

Senior Business Analyst, Adobe Experience Manager

Company: dentsu

Location: USA

Posted Sep 30, 2024

The job description is for a Senior Business Analyst position at Merkle, a dentsu company. The role involves leading the creation of user stories and acceptance criteria, working with Agile teams, and providing expertise on Adobe Experience Manager. The company is committed to diversity and inclusion, and offers a range of benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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