Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Lead, Advanced Analytics - Product

Company: Airbnb

Location: USA

Posted Sep 30, 2024

Airbnb is seeking a Lead Advanced Analytics Product to help enable travel for millions of guests and hosts. The role involves advanced data analysis, statistical modeling, and experimentation to inform strategic decisions and drive product growth.

Senior Data Analyst, Finance

Company: Springhealth

Location: USA

Posted Sep 30, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to mental health. They are looking for a Senior Data Analyst to join their Business Intelligence organization. The role involves building and maintaining reporting infrastructure, ensuring accurate and consistent reporting, and collaborating with cross-functional stakeholders.

Manager II - Cloud Architecture

Company: Pinterest

Location: USA

Posted Sep 30, 2024

Pinterest is seeking a skilled Manager to lead a team of Cloud Architecture experts. The role involves leading cloud systems engineering, forging innovations, and creating world-class performance and stability for 500M+ Pinterest users.

ML Engineering Lead

Company: Distill

Location: USA

Posted Sep 30, 2024

Distill is a startup that uses LLMs to create profiles on people and companies. They are looking for an ML engineering lead to build core ML services and improve their usage of large language models.

Solution Architect

Company: SpryPoint

Location: USA

Posted Sep 30, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Solution Architect to work with utility customers to implement cutting-edge enterprise applications.

Senior Fullstack Engineer - Infura

Company: Consensys

Location: USA

Posted Sep 30, 2024

Infura is a leading infrastructure platform providing scalable and easy-to-use APIs and cloud solutions for blockchain and decentralized application developers. The company aims to empower developers to build and create by providing them with the best and easiest solution to their infrastructure needs.

Account Executive - Platforms (New Business)

Company: Stripe

Location: USA

Posted Sep 30, 2024

The text describes Stripe's mission to increase the GDP of the internet and its financial infrastructure platform for businesses. It also outlines the responsibilities and requirements for an Account Executive New Business role.

HubSpot Solutions Architect

Company: Huble

Location: USA

Posted Sep 30, 2024

The job description is for a HubSpot Solutions Architect position at Huble, a global HubSpot marketing and creative consultancy. The role involves designing solutions that leverage the HubSpot CRM, collaborating with cross-functional teams, and providing training to clients. The company offers a range of benefits, including remote work, pension scheme, and generous leave policy.

Partner Development Manager

Company: ActiveCampaign

Location: USA

Posted Sep 30, 2024

ActiveCampaign is seeking a Partner Development Manager to drive referral and coselling revenue with strategic integration partners. The role involves building and nurturing a thriving referral network, managing partner relationships, and defining marketing activities to generate mutual business.

Director - Revenue Operations

Company: Bitly

Location: USA

Posted Sep 30, 2024

Bitly is looking for a Director of Revenue Operations to drive strategy and operational excellence within their sales and customer success organizations. The role involves leading a team, developing strategic initiatives, and optimizing processes to maximize revenue growth.

Staff Software Engineer - Database Infrastructure Service

Company: Airbnb

Location: USA

Posted Sep 30, 2024

The text describes a job opening for a senior or staff-level engineer at Airbnb. The team is responsible for building and operating a reliable and scalable storage infrastructure. The job requires expertise in data storage systems, high-performance infrastructure, and service APIs. The team is looking for someone with 9+ years of relevant industry experience, hand-on experience in building and operating large-scale distributed systems, and strong collaboration and communication skills.

Software Engineer in Test II

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 30, 2024

American Specialty Health Incorporated is seeking a Software Engineer in Test II to join their growing organization. The company is looking for creative and analytical problem solvers to help improve their products and processes.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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