Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Account Executive - Franchise

Company: ActiveCampaign

Location: USA

Posted Oct 01, 2024

ActiveCampaign is seeking a Senior Account Executive to join their team. The role involves increasing market share of ACHQ within the franchise space by conducting outbound prospecting, networking, and generating opportunities. The ideal candidate has 46 years of quota-carrying experience in a SaaS solution selling environment, with experience selling into franchise or multilocation businesses.

Product Marketing Lead

Company: ClassDojo

Location: USA

Posted Oct 01, 2024

ClassDojo is a company that aims to provide an education platform for children. They have a powerful network for communication and are hiring a product marketer to help grow their product and brand.

Manager - Image Quality Team

Company: RapidAI

Location: USA

Posted Oct 01, 2024

RapidAI is seeking a Manager for its Image Quality Team to lead and guide the team in implementing and improving imaging protocols and workflows for customers. The ideal candidate will have a background in medical imaging, CT/MRI, and preferably a medical physicist background.

Technical Delivery Lead

Company: A Place for Mom

Location: USA

Posted Oct 01, 2024

The job description is for a Technical Delivery Lead responsible for overseeing technical projects, implementing frameworks, and ensuring effective project execution. The ideal candidate has technical expertise, strong leadership, and project management skills.

Project Manager

Company: Nava

Location: USA

Posted Oct 01, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is looking for a Project Manager to manage the support of a mid-large scale product, working closely with engineers, designers, and government partners.

Senior People Business Partner (Go-to-Market)

Company: Modern Health

Location: USA

Posted Oct 01, 2024

Modern Health is seeking a Sr People Partner to develop the talent strategy and advise on all things People. The role is critical to the company's ability to successfully support and scale a high-growth organization. The ideal candidate will have 6+ years of People/HR experience, with at least 2+ years of HRBP experience, and be able to strike a balance between strategic partnership-building and getting things done.

Technical Support Engineer

Company: ScienceLogic

Location: USA

Posted Oct 01, 2024

ScienceLogic is looking for a Associate Technical Support Engineer to provide high quality technical support on their Restorepoint products. The company is committed to reinventing the way organizations monitor their infrastructure and is building a diverse and inclusive workplace.

Support Specialist - Payroll

Company: Restaurant365

Location: USA

Posted Oct 01, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Support Specialist to work with their Payroll clients, requiring attention to detail, technical know-how, and excellent communication skills.

Software Engineer (AI Services)

Company: Phaidra

Location: USA

Posted Oct 01, 2024

The job posting is for a Software Engineer Backend position at Phaidra, a company that builds a data platform. The job requires experience in software engineering, distributed systems, machine learning, and DevOps. The company is looking for a team member who is bold, creative, and has empathy for customers. The job offers a competitive salary and equity.

Senior Integrations Engineer

Company: Lime

Location: USA

Posted Oct 01, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are seeking a Senior Integration Engineer to join their team.

Manager - Marketing Analytics

Company: 1Password

Location: USA

Posted Oct 01, 2024

1Password is looking for a Marketing Analytics Manager to lead a team of analysts and power the next phase of marketing growth. The role requires strong leadership skills, analytical expertise, and experience in data infrastructure and modeling. The company offers a dynamic management position with tremendous growth opportunities, a competitive salary, and a range of benefits.

Sr. Product Manager - Patient Core Services

Company: Ro

Location: USA

Posted Oct 01, 2024

Ro is a direct-to-patient healthcare company with a mission to help patients achieve their health goals. The company offers telehealth care, at-home diagnostic testing, and pharmacy services nationwide. Ro is looking for a Sr Product Manager to lead the development and roadmap of new commerce data and privacy capabilities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages