Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

RevOps Consultant

Company: CareMessage

Location: USA

Posted Sep 27, 2024

CareMessage is a company that aims to improve health equity for people from low socioeconomic backgrounds. They are looking for a Revenue Operations Consultant to join their team and help them optimize their prospect-to-promoter journey. The company offers a competitive salary and benefits package, flexible work hours, and a remote work environment.

Sr. Corporate Paralegal

Company: Pax8

Location: USA

Posted Sep 27, 2024

The Sr Corporate Paralegal role provides comprehensive legal support in corporate governance and compliance, with responsibilities including administering global stock plans, managing company minute books, and overseeing compliance and securities filings.

Senior Contract Mananger

Company: Celerion

Location: USA

Posted Sep 27, 2024

Celerion is committed to swift clinical research through translational medicine. The Senior Contracts Manager will perform day-to-day preparation and management of project agreements and other client-related documents.

Staff Machine Learning Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The text describes a job opportunity in Marketing Technology at Airbnb, focusing on building a platform for personalized marketing campaigns. The role involves working with large-scale data, collaborating with cross-functional partners, and leveraging machine learning tools and infrastructure.

Program Success Manager

Company: Sandberg Goldberg Bernthal Family Foundation

Location: USA

Posted Sep 27, 2024

The Sandberg Goldberg Bernthal Family Foundation is seeking a Program Success Manager to help grow and scale their Lean In Girls program. The ideal candidate will have experience in operations, CRM management, and partner success, and will thrive in a startup environment.

Junior Global Logistics Specialist

Company: iHerb

Location: USA

Posted Sep 27, 2024

The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economic outbound shipments. The role requires bilingual skills, excellent communication, and problem-solving abilities.

DevSecOps Engineer

Company: Sixgeninc

Location: USA

Posted Sep 27, 2024

SIXGEN is seeking a DevSecOps Engineer to join their growing team. The role involves managing cloud-based services, collaborating with various entities, and driving strategies for critical government customers.

Lifecycle Marketing Manager

Company: Blend360

Location: USA

Posted Sep 27, 2024

The job description is for a Lifecycle Marketing Manager at Blend360, a company that provides AI services. The role involves partnering with clients to deliver marketing services, identifying business development opportunities, and managing projects. The company values diversity and has a competitive benefits program.

Clinical Program Manager

Company: Memora Health

Location: USA

Posted Sep 27, 2024

Memora Health is hiring a Clinical Programs Manager to work with leading healthcare organizations to simplify complex care journeys. The ideal candidate will have experience in a clinical setting, creating patient-facing content, and working with product design and engineering teams. The role involves partnering with multiple functions to ensure program performance expectations are met.

Senior Frontend Software Engineer - Host Calendar

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The Host Calendar team is looking for a Senior Frontend Software Engineer to help create tools for Airbnb hosts. The role involves collaborating with cross-functional partners to design and deliver high-quality products, and working with engineering partners to develop Host calendar and availability functionality.

Director, Product Management - Content Safety

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for an experienced Trust and Safety leader to protect its users and advertisers from harmful content. The role requires a strategic thinker with domain expertise in Trust and Safety and Machine Learning, as well as strong communication and leadership skills.

Site Reliability Engineer (SRE) Lead

Company: Trumid

Location: USA

Posted Sep 27, 2024

Trumid is a fast-growing financial technology company that is looking for a Lead Site Reliability Engineer to ensure the reliability, scalability, and performance of their systems. The company is described as having a tech-first, client-driven approach and a collaborative culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages