Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Automation Test Engineer – Analytic Models

Company: Softrams

Location: USA

Posted Sep 27, 2024

Softrams is a digital services firm that provides human-centered solutions and empowers digital services. They are recognized as a top workplace and have received various awards. They are looking for a senior or lead automation test engineer with over 9 years of experience.

Vice President, Business Development

Company: GXO Logistics

Location: USA

Posted Sep 26, 2024

GXO Logistics is a leading provider of cutting-edge supply chain solutions, seeking talented individuals to deliver exceptional service. The company offers competitive compensation, benefits, and opportunities for growth and development.

Customer Success Manager

Company: Wisedocs AI

Location: USA

Posted Sep 26, 2024

Wisedocs is a company that uses AI to help insurance, legal, and medical companies understand medical documents quickly. They are looking for a customer success manager to work with their small to medium-sized business customers, ensuring their success on the Wisedocs platform.

Quality Assurance and Safety Specialist

Company: Gouspack

Location: USA

Posted Sep 26, 2024

USPack is a leading logistics provider that focuses on helping businesses win in the delivery economy. They prioritize their employees' growth and development, offering benefits and a culture of inclusivity. The company is driven by integrity, passion for service, collaboration, accountability, and innovation.

Recruitment Sourcing Specialist

Company: Aya Healthcare

Location: USA

Posted Sep 27, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for career growth. The company is looking for a Recruitment Sourcing Specialist to support its Locum Tenens Division, with a focus on providing exceptional customer service and facilitating the submission process.

Staff DevOps Engineer

Company: A Place for Mom

Location: USA

Posted Sep 27, 2024

A Place for Mom is a leading online resource connecting families with expert advisors for senior care solutions. The company is seeking a Staff DevOps Engineer to join their team.

Product Manager

Company: MVP Health Care

Location: USA

Posted Sep 26, 2024

MVP Health Care is looking for a Product Manager Virtual Care to join their team. The role involves collaborating with Agile Product Management leadership, user experience, vendor partners, and development teams to develop and manage product roadmaps. The ideal candidate has a degree in technology, design, business, or a related field, and experience in software product management, preferably in the healthcare industry.

Behavioral Health Clinical Therapist

Company: UCHealth

Location: USA

Posted Sep 26, 2024

UCHealth is a dynamic organization that improves lives through learning, healing, and discovery. They offer a competitive total rewards package, including a five-year incentive bonus, and invest in their workforce. The organization values diversity and is committed to making all employment decisions based on valid requirements.

Senior Customer Success Manager

Company: Datavant

Location: USA

Posted Sep 26, 2024

Datavant is a data logistics company that enables organizations to move and connect data securely. They are seeking a Client Success Manager to work closely with customers and help them get the most out of their platform. The company is committed to building a diverse team and offers competitive compensation and a high-growth culture.

Manager - Enterprise Applications (Salesforce)

Company: GitLab

Location: USA

Posted Sep 26, 2024

The role of Manager of Enterprise Applications at GitLab involves leading a team of IT professionals to deliver high-value IT applications, leveraging skills and experience to meet corporate objectives, and driving strategic and tactical IT application ownership.

Platform Support & Training Lead

Company: EverService

Location: USA

Posted Sep 26, 2024

EverService Holdings LLC is a global provider of technology-enabled business solutions. The company is looking for a Support and Training Lead to oversee support-related activities and develop training and documentation processes.

Cloud Operations Engineer I

Company: Jamf

Location: USA

Posted Sep 26, 2024

Jamf is a company that values its employees, customers, and communities. They offer remote and hybrid work options, a 90% employee retention rate, and a commitment to creating an inclusive and supportive work environment. Jamf is a leader in Apple device management and has received numerous awards and recognition for its workplace culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages