Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Healthcare Data Analyst

Company: Coforma

Location: USA

Posted Sep 27, 2024

Coforma is looking for a Senior Healthcare Data Analyst to join their growing distributed team. The ideal candidate will have experience working at the intersection of policy and technical services delivery, and will be able to work collaboratively with researchers and designers to translate laws and regulations into tangible information.

Sr. Staff Product Designer - Search Experiences

Company: Pinterest

Location: USA

Posted Sep 27, 2024

Pinterest is looking for a Senior Staff Product Designer to support their Search Experiences Design team and build the future of Visual Search. The role requires 8+ years of experience in Product Design, high design craft, and the ability to work closely with cross-functional partners.

Software Engineering Director (Web)

Company: OfferFit

Location: USA

Posted Sep 27, 2024

OfferFit is seeking a Software Engineering Director to lead the development of a highly scalable SaaS platform for reinforcement learning. The ideal candidate will have experience with JavaScript, TypeScript, and Vue.js, and will be responsible for managing a team of engineers, mentoring team members, and improving developer experience.

Commercial Counsel

Company: Bazaarvoice

Location: USA

Posted Sep 27, 2024

The job posting is for a Commercial Counsel position at Bazaarvoice, requiring a highly organized and strategic thinker to advise on SaaS agreements and other commercial documents. The role involves collaboration with sales teams, negotiation, and providing training to internal clients.

Senior Analyst - Sales Strategy

Company: Twilio

Location: USA

Posted Sep 27, 2024

Twilio is looking for a Senior Analyst of Global Sales Strategy to own the delivery of strategic programs for the global Self-Service Digital Sales organization. The role requires exceptional communication skills, strategic thinking, and the ability to drive detailed operational excellence.

Customer Support Analyst

Company: Scribd

Location: USA

Posted Sep 27, 2024

The job posting is for a Customer Support Analyst position that requires data analysis, problem-solving, and communication skills. The ideal candidate is a self-starter who thrives in fast-paced environments and is passionate about improving the customer journey through data-driven insights.

Executive Assistant

Company: 1Password

Location: USA

Posted Sep 27, 2024

The job posting is for an Executive Assistant to the VP of Customer Experience at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role requires strong organizational skills, attention to detail, and the ability to work independently. The company offers a range of benefits, including health and wellbeing programs, growth opportunities, and a flexible work environment.

Senior Software Engineer - Guest & Host

Company: Airbnb

Location: USA

Posted Sep 27, 2024

The job posting is for a Senior Engineer in Pricing and Availability at Airbnb. The team is focused on quality, reliability, and simplifying the complexity of pricing and availability. The role involves leading large projects, mentoring engineers, and collaborating with internal teams. The company is committed to inclusion and diversity.

Legal Operations Program Manager

Company: Vercel

Location: USA

Posted Sep 27, 2024

Vercel is looking for a Legal Operations Program Manager to join their team. The role involves managing legal technology, developing contract management programs, and improving business efficiency. The company offers a great compensation package, inclusive healthcare, and flexible time off.

Implementation Consultant

Company: Cision

Location: USA

Posted Sep 27, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence. They are committed to fostering an inclusive environment and have joined the CEO Action for Diversity and Inclusion pledge. The company is seeking a project manager to join their growing team.

Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 27, 2024

American Specialty Health Incorporated is seeking a Specialist HR Compliance to join their Human Resources department. The position will oversee HR Compliance, lead HR audit efforts, and create and maintain standard operating procedures. The salary range is $48,000 to $65,000 per year, and the position is remote.

Copywriter

Company: enrollmentFUEL

Location: USA

Posted Sep 27, 2024

The job description is seeking a highly skilled copywriter to create compelling and engaging copy for a higher education institution client. The ideal candidate will have experience in B to C marketing, particularly to young adults, and will be able to create messaging that resonates with the target audience and drives conversions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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