Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Software Support Consultant

Company: Neptune Software AS

Location: USA

Posted Sep 26, 2024

Neptune Software is looking for a Software Support Consultant to support customers and partners in their journey with the Neptune DX Platform. The role involves resolving technical issues, creating knowledge base articles, and staying updated on the current knowledge base.

Senior Strategic Finance Associate

Company: Consensys

Location: USA

Posted Sep 26, 2024

The job posting is for a Strategic Finance Associate at Consensys, a company that aims to make Web3 universally easy to use, access, and build on. The role involves financial modeling, planning, and analysis, and requires a strong understanding of blockchain technology and cryptocurrency.

Data Engineer

Company: Kraken

Location: USA

Posted Sep 26, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Staff Technical Program Manager - Platform

Company: Invisible Technologies

Location: USA

Posted Sep 26, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a Staff Technical Program Manager to lead complex programs and projects.

Customer Support Advocate

Company: brightwheel

Location: USA

Posted Sep 26, 2024

brightwheel is seeking a Customer Support Advocate to support their growing community of directors, teachers, and parents. The ideal candidate has experience in customer service, is passionate about educating customers about the brightwheel product, and can empathize with the daily experience of a teacher or parent.

Corporate Account Executive

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is looking for a Corporate Account Executive to help grow their presence upmarket and build relationships with customers. The role involves meeting with potential customers, building a sales pipeline, and negotiating contracts. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Senior Software Engineer - Structure

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is a leading visual development platform that enables people to build websites visually, without writing code. They are looking for a Senior Fullstack Engineer to join their Structure group to build new Element and Component capabilities and support their fullstack internal renderer frameworks.

Head of Revenue Operations

Company: Veho

Location: USA

Posted Sep 26, 2024

Veho is a growth company that is looking for a Head of Revenue Strategy and Operations to lead the team. The role involves driving day-to-day operations, optimizing workflows, and providing data-driven insights to inform the company's strategy.

Insurance Product Designer

Company: Cover Genius

Location: USA

Posted Sep 26, 2024

Cover Genius is a Series E insurtech company that protects global customers of digital companies. They have a diverse team and offer flexible work arrangements, employee stock options, and social initiatives. The company is looking for an Insurance Product Designer to lead customer-centric product designs.

IT -Technical Manager, Infrastructure

Company: Nisum

Location: USA

Posted Sep 26, 2024

Nisum is a leading digital commerce firm with a customer-centric approach, providing services such as digital strategy, transformation insights, and custom software development. They have a strong presence in multiple countries and are a preferred advisor to leading Fortune 500 brands.

Enterprise Account Executive - Life Sciences

Company: Axiom

Location: USA

Posted Sep 26, 2024

Axiom is a company that connects growing midmarket and Fortune 500 companies with experienced specialized legal talent. They pride themselves on their work smarter approach, connecting clients with top lawyers who want to work on challenging legal matters. The company is looking to hire salespeople to fuel their continued growth and is offering a competitive salary range of $90,000 to $102,500.

Compensation Consultant II

Company: Pathward

Location: USA

Posted Sep 26, 2024

Pathward is a hybrid remote office company dedicated to growing talent and providing financial inclusion. They celebrate diversity and believe in embracing the voices of employees, customers, and communities. The company offers a comprehensive benefits package and is committed to building a diverse and inclusive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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