Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Designer - Developer Platform

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is looking for a Senior Product Designer to join their team. The role involves designing exceptional customer experiences, partnering with engineering and product management, and collaborating with other teams. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Practice Director - Enterprise

Company: Snowflake

Location: USA

Posted Sep 26, 2024

The Snowflake Professional Services Practice Director is responsible for leading a team of professionals in delivering services to customers. The ideal candidate will have a proven track record of successful leadership and technical expertise in the data warehousing, data management, and cloud computing space.

Technical Architect

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is looking for a Technical Architect to help customers build, launch, and grow with their platform. The role involves providing technical guidance, best practices, and solutions to customers, and collaborating with cross-functional team members to uncover and unblock opportunities.

Product Manager - New Products

Company: Stripe

Location: USA

Posted Sep 26, 2024

The job posting is for a Product Manager at Stripe's New Products team, responsible for identifying and developing new product opportunities. The role requires 8+ years of product management experience, strong analytical and communication skills, and an entrepreneurial mindset.

Senior Solutions Engineer

Company: Webflow

Location: USA

Posted Sep 26, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. They are looking for a Senior Solutions Engineer to inspire customers and help them understand the art of what's possible with the Webflow platform.

Strategic Account Manager, Mid-Market

Company: Loyal

Location: USA

Posted Sep 26, 2024

The job posting is seeking a Strategic Account Manager to work with MidMarket customers, building partnerships and ensuring customer success. The role requires experience in account management, healthcare, and strong communication skills.

Director - Corporate Strategy

Company: Pinterest

Location: USA

Posted Sep 26, 2024

The job posting is for a Director of Corporate Strategy at Pinterest, responsible for developing strategic narratives, leading content development, and building a team. The role requires data-driven insights, excellent communication skills, and experience in Corporate Strategy or a comparable role in high-growth tech companies.

Senior Backend Engineer - Personal Banking

Company: Mercury

Location: USA

Posted Sep 26, 2024

Mercury announced its public beta for a premium consumer banking service, offering high-yield savings, free wires, and ATM fee reimbursements. The company is building the product for investors and founders, and is seeking a software developer to help shape and build the future of Mercury Personal.

GTM Solutions Director - Corporate

Company: Pax8

Location: USA

Posted Sep 26, 2024

The GTM Solutions Director develops the growth of vendor revenue by driving technical intensity focused solutions and promotes sales enablement across the organization. They establish and implement sales plays and product marketing efforts with a technical lens.

Delivery Director

Company: Snowflake

Location: USA

Posted Sep 26, 2024

The job posting is for a Services Delivery Director role in Snowflake's Professional Services Team. The role involves leading a team to deliver best-in-class consulting and implementation services to accelerate customer success. The job requires strong management consulting experience, a proven track record of building and executing a large scalable Program Management Office, and experience with end-to-end PMO governance frameworks.

Senior Machine Learning Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Sep 26, 2024

The text describes a job opening for a Senior Machine Learning Engineer in Marketing Technology at Airbnb. The role involves building and improving machine learning models for personalized customer experience, collaborating with cross-functional partners, and leveraging third-party and in-house tools and infrastructure.

Engineering Lead - Data Infrastructure

Company: HubSpot

Location: USA

Posted Sep 26, 2024

HubSpot is looking for an Engineering Lead to join their Data Infrastructure team. The role involves building intelligent features, driving high-impact projects, and improving client-side interaction with data stores. The ideal candidate should have experience with automation, data storage technologies, and a data-driven mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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