Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

(Bilingual - Spanish) Sales Specialist, Billing

Company: brightwheel

Location: USA

Posted Sep 25, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are looking for a sales representative who is passionate about helping customers succeed and is fluent in Spanish. The role involves conducting sales demos, developing a sales strategy, and building relationships with key decision-makers.

Paralegal

Company: Twilio

Location: USA

Posted Sep 25, 2024

Twilio is seeking a paralegal with a solid employment and litigation background to support their in-house litigation and employment teams. The role involves supporting attorneys in the NAMER, EMEA, and APJ regions, and requires excellent research, organizational, and communication skills.

Marketing Manager

Company: Eventbrite, Inc.

Location: USA

Posted Sep 25, 2024

Eventbrite's mission is to bring people together through live experiences, and they're working to achieve this by supporting creators and building a brand that consumers trust. The company is driven by data and customer-centric, and they're looking for a Brand Marketing Manager to help drive business impact through campaigns.

Staff Data Scientist - Inference

Company: Airbnb

Location: USA

Posted Sep 25, 2024

The text describes a job opening for a Data Scientist in Airbnb's Marketing Technology team. The role involves driving improvement of measurement of brand marketing, developing insights, and optimizing campaigns. The ideal candidate should have strong knowledge of causal inference, Bayesian modeling, and ability to work with multiple stakeholders.

Senior Manager of Philanthropy

Company: Code.org

Location: USA

Posted Sep 25, 2024

The Senior Manager of Philanthropy at Code.org will drive contributed revenue and significantly impact the mission to expand computer science education. The role involves cultivating and stewarding a community of individual supporters, developing and implementing individual giving programs, and creating comprehensive donor stewardship strategies. The ideal candidate should have 7+ years of fundraising experience, strong networking and relationship-building skills, and a proven track record of securing significant donations. The compensation range is $94,000-$105,000.

Social Media Manager

Company: Muck Rack

Location: USA

Posted Sep 25, 2024

The job posting is looking for a creative and organized Social Media Manager to join their team. The role involves developing and executing social media strategies, creating engaging content, and managing social media calendars. The company is offering a competitive salary range of $97,000 to $120,000, depending on skills and experience.

Senior Manager - Financial Operations

Company: HubSpot

Location: USA

Posted Sep 25, 2024

The Senior Manager Financial Operations and Strategic Planning role at HubSpot involves leading a team of Finance Program Managers to drive financial components of strategic objectives, implementing new financial systems and processes, and developing a long-term vision for the Finance Program Management function.

Finance Associate / Manager

Company: Gauntlet

Location: USA

Posted Sep 25, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics. They manage market risk, optimize growth, and ensure economic safety for protocols. They are looking for a Finance Associate or Manager to manage various projects that contribute to their business growth.

Senior Contracts & Legal Manager

Company: Adaptavist

Location: USA

Posted Sep 25, 2024

The Adaptavist Group is a global company that offers flexible work arrangements, unlimited vacation, and a range of benefits. The company is looking for a Senior Contracts and Legal Manager to join their Commercial Operations team.

Senior Fullstack Engineer - Ruby & Python

Company: Updater

Location: USA

Posted Sep 25, 2024

The job posting is looking for a seasoned Fullstack Engineer with a strong background in Ruby and Python to join the MoveHQ division. The role involves enhancing the frontend and backend of the move management platform, leading development of new features, optimizing platform performance, and mentoring and developing talent.

Senior People Partner

Company: DuckDuckGo

Location: USA

Posted Sep 25, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a private search engine, browser, and extensions that have been downloaded over 250 million times. They are looking for a Senior People Partner to help shape their all-in-one privacy solution and join their mission to show the world that protecting online privacy can be simple.

Lead Software Engineer - Elixir

Company: dscout

Location: USA

Posted Sep 25, 2024

Dscout is a company that bridges the gap between product teams and users, providing a platform for companies to gather insights and develop products that make a difference. They are looking for software engineers to join their team and work on building great software.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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