Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Implementation Success Manager

Company: Siena

Location: USA

Posted Sep 25, 2024

Siena is building an enterprise empathic AI Agent powered by LLMs, seeking an Implementations Success Manager to implement and onboard clients onto their platform.

Sr Cloud Security Engineer

Company: Punchh

Location: USA

Posted Sep 25, 2024

The text describes PAR Technology's purpose, products, and job opening for a Senior Cloud Engineer. It highlights the company's focus on innovation, customer success, and cloud infrastructure. The job requirements include extensive experience with web and mobile application development, security, and DevOps.

Configuration Management – Electronic Health Records

Company: General Dynamics Information Technology

Location: USA

Posted Sep 25, 2024

GDIT is hiring a Configuration Manager to support the EHR modernization program. The job requires 5+ years of experience in configuration management, ITIL V4 Foundation certification, and the ability to obtain an SSBI Level 5 public trust. The company offers a competitive salary range of $114,750 to $155,250, full flex work weeks, and a comprehensive benefits package.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Sep 25, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for an Enterprise Sales Director to drive their sales strategy and build a high-performing sales team.

Technical Support Engineer

Company: Judicial Systems Inc

Location: USA

Posted Sep 25, 2024

The job posting is seeking a Technical Support Engineer to join a dynamic team, providing technical support and troubleshooting for jury management software applications. The ideal candidate will effectively communicate solutions to technical and non-technical users, and is passionate about using their technical expertise to empower others.

Full Stack Java Developer

Company: Verra Mobility

Location: USA

Posted Sep 25, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is seeking a Full Stack Java Developer to contribute to the development and quality of their future and existing technology products.

Contracts Attorney

Company: Synthego

Location: USA

Posted Sep 25, 2024

The position offers an opportunity for a junior attorney to join the legal department at a biotechnology startup. The Contracts Counsel will provide general commercial legal support and work closely with business teams to contribute to the company's financial and operational success.

Head of Customer Success

Company: enode

Location: USA

Posted Sep 25, 2024

Enode is a startup aiming to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

Trust & Safety Policy - Intellectual Property Senior Policy Specialist

Company: Reddit

Location: USA

Posted Sep 25, 2024

Reddit is looking for an experienced Intellectual Property Senior Policy Specialist to support their Trust and Safety Policy team. The job involves handling global legal requests, developing policies, and working with cross-functional teams.

Product Engineer - Enterprise

Company: WorkOS

Location: USA

Posted Sep 25, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for full-stack product engineers to join their team and build tools for developers that unlock equal and accelerated access to the enterprise market.

Senior Data Analyst, Healthcare

Company: Agile Six

Location: USA

Posted Sep 25, 2024

Agile Six is a people-first remote work company that values its employees and offers a range of benefits. The company is seeking a Senior Data Analyst to join its team, which will work closely with the Department of Veteran Affairs to develop AI-driven solutions. The role requires experience in data science and machine learning, as well as the ability to work with healthcare data and government agencies.

Staff Software Engineer

Company: Poshtech

Location: USA

Posted Sep 25, 2024

The text describes a job opportunity at Posh, a fast-growing SaaS company, where you'll work on generative AI technologies, lead high-impact projects, and collaborate with passionate engineers. The company offers competitive benefits, professional growth opportunities, and a collaborative culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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