Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Engineer - AuthKit

Company: WorkOS

Location: USA

Posted Sep 25, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. The company is well-funded and has a fast-growing customer base. The AuthKit team is responsible for building a set of UI and APIs that enable B2B developers to solve identity and authentication. The company is looking for engineers who share an empathetic approach to solving problems and have experience working on small teams in fast-paced environments.

Senior Manager - Infrastructure Security

Company: Scribd

Location: USA

Posted Sep 25, 2024

Scribd is a company that values its employees and offers a range of benefits and perks. The company is looking for a Senior Manager of Infrastructure Security to join its team and help shape the strategic direction of its Security department.

Customer Service Associate

Company: Sutherland

Location: USA

Posted Sep 25, 2024

The job posting is looking for motivated and passionate individuals to join the team as Customer Service Representatives. The job requires excellent communication skills, multitasking abilities, and a passion for customer service. The company offers competitive pay, health benefits, and advancement opportunities.

Senior Customer Success Manager (ESG, Sustainability)

Company: Workiva

Location: USA

Posted Sep 25, 2024

Workiva Senior Customer Success Managers are responsible for managing the entire customer lifecycle, building strong relationships with key stakeholders, and driving customer adoption of Workiva solutions. They must have a minimum of 4 years of related experience and a bachelor's degree.

Technical Implementation Specialist

Company: Pavilion Payments

Location: USA

Posted Sep 25, 2024

The Pavilion Payments Technical Implementation Specialist assists in organizing and executing new and existing gaming property installations. The candidate will have familiarity with analyzing windows logs, SQL databases, and network diagnostic tools.

Senior Enterprise Sales Development Representative (SDR)

Company: Teleport

Location: USA

Posted Sep 25, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform that consolidates all aspects of infrastructure access into a single identity-native access management platform, reducing attack surface area, cutting operational overhead, and improving productivity. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Partner Funds Program Manager

Company: Snowflake

Location: USA

Posted Sep 25, 2024

Snowflake is seeking a Program Manager to develop and grow the Partner Funding Programs for partners. The ideal candidate will have experience in channel programs, partner marketing, and sales incentives, and will be able to work cross-functionally to drive program strategy and execution.

Account Manager - Strategic Partnerships

Company: OpenX

Location: USA

Posted Sep 25, 2024

OpenX is a company that focuses on digital advertising and is looking for a highly motivated individual to join their Strategic Partnerships team. The Account Manager will be responsible for ensuring customer success and satisfaction with OpenX's products and contributing to their long-term loyalty.

Customer Support Specialist - Pay Support

Company: Oyster

Location: USA

Posted Sep 25, 2024

The job posting is looking for a skilled and enthusiastic Customer Support Specialist to join the Pay Support team. The role requires strong customer service skills, analytical thinking, and the ability to work in a team environment. The job involves providing frontend client support, collaborating with cross-functional teams, and staying current with payroll regulations and software updates.

Enterprise Sales Executive

Company: Teleport

Location: USA

Posted Sep 25, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a modern infrastructure access platform that improves the efficiency of engineering teams and fortifies infrastructure against bad actors or errors. The company is trusted by the world's most innovative companies and has raised $110M in funding.

Senior Product Manager - Security Detection

Company: ExtraHop

Location: USA

Posted Sep 25, 2024

The job posting is for a product management role at ExtraHop, requiring a strong background in security and product management. The role involves building rapport with customers, becoming an expert in the product portfolio, and driving product strategy and roadmaps.

Sr. Fullstack Engineer II - Product

Company: Khan Academy

Location: USA

Posted Sep 25, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students worldwide. The role is focused on providing equitable solutions to historically underresourced communities, and the company offers a range of benefits and perks to its employees.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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